Yusuf Gideon Abdulmutalib MNIM

Coaching and Customer Success Administrator @ Lagos Business School, Pan-Atlantic University

About

I am deeply interested in one question:Why do some people and organizations grow… while others struggle to move forward?Over time, I’ve realized the answer is rarely talent or opportunity.It is leadership, thinking, and structure.----------------------------My work sits at the intersection of:→ Leadership development→ Process improvement→ Youth and human capital developmentI focus on how people think, how decisions are made, and how systems are built to produce results.Because in reality:→ Good intentions don’t build successful organizations.→ Clear thinking and disciplined execution do.--------------------------I started my journey studying Sociology, where I developed a strong foundation in understanding people, systems, and social behavior.Since then, I’ve worked across:→ Product and project management→ Research and innovation→ Program development and executionLeading initiatives that required not just ideas, but structure, coordination, and results.------------------------Some experiences that shaped my thinking:→ Coordinating a TEDx conference, working with diverse speakers and stakeholders to deliver a high-impact experience.→ Leading the implementation of a sustainable water system project that improved access and safety.→ Conducting award-winning research on substance misuse awareness, contributing to conversations on youth development and public health--------------------------------Through these experiences, one thing became clear:→ The real gap is not effort.→ It is direction.----------------------------------This is why I am passionate about:→ Developing better leaders.→ Helping people think more clearly.→ Building systems that actually work.→ Contributing to the growth of young people and emerging professionals.-----------------------------------I use this platform to share insights on:→ Leadership and decision-making.→ Personal and professional growth.→ Building structure in chaotic environments.→ Youth development and long-term impact.----------------------------------If you care about growth, not just activity.If you are trying to build something meaningfulOr if you simply want to think better and operate at a higher level.You’ll find value here.----------------------Let’s connect.

Country

Nigeria

City

Lekki

Industry

Education Management

Skill

Management, Research Skills, Multitasking, Confidentiality, Attention to Detail, Research Design, Critical Thinking, Customer Discovery and Research, Product Strategy and Roadmapping, Stakeholder Management and Communication, Cross-functional Collaboration, Iterative Product Development, Customer Discovery and Research , Product Strategy and Roadmapping , Stakeholder Management and Communication , Cross-functional Collaboration , Iterative Product Development , Customer Relationship Management (CRM), Communication, Sales

Experience

Coaching and Customer Success Administrator

Lagos Business School, Pan-Atlantic University

2026-1 - Present · 9 mos

Lekki, Lagos State, Nigeria

Learning and Customer Experience Coordinator, Executive Education.

Lagos Business School, Pan-Atlantic University

2025-2 - 2025-12 · 11 mos

Lekki, Lagos State, Nigeria

Focusing on enhancing learning experiences. 🎖️I successfully coordinated multiple learning experiences for custom departmental programs, executing over 12 online and 8+ offline events. 🎖️I expanded a single coaching program responsibility to a portfolio of 5 major programs, demonstrating a 400% increase in management scope and complexity. 🎖️I utilized project management tools such as Google Workspace to streamline project workflows, resulting in a 15% decrease in project delivery time and a 20% increase in overall team efficiency. 🎖️I coordinated 15+ large-scale events in collaboration with faculty and staff, which boosted event attendance and programmes efficiency.

Founder/ President

Luminary Global Leadership Institute

2024-12 - Present · 1 yr 10 mos

Ajah Lagos

Chairman Landmark University Student Council (LUSC) (Student Union President)

Landmark University

2023-7 - 2024-8 · 1 yr 2 mos

Omu Aran, Kwara State, Nigeria

✨Led the approval and implementation of a "Work-Study Program", enabling students to gain valuable work experience alongside their academics. - Improved maintenance response times by 30% through the introduction of an "E-Maintenance System", streamlining issue reporting and resolution. - Increased luggage management efficiency by 40% with enhanced data collection techniques, ensuring smoother operations during student transitions. - Boosted student participation in events by 35%, emphasizing intellectual engagement and cultural diversity through initiatives like the "Owambe Festival" and "Queens Forum". - Launched the "UVH treatable water system", providing clean, affordable drinking water and addressing waterborne diseases and scarcity. - Revitalized the "Intercollege Debates", transforming them into inter-varsity competitions featuring over five universities and garnering wide acclaim. - Coordinated the "TEDx Landmark University" event, bringing thought leaders and innovators to inspire the student community. - Directed the creation of the university’s "First Newsroom", amplifying student voices and reshaping communication within the campus community. - Spearheaded impactful programs like the Skill Student Awards, celebrating innovation and talent, and contributed to groundbreaking solutions that enhanced student leadership and campus experiences.

Revolutionary Squad Commandant (Risk Management ~ Protocol Lead and Compliance Head) 🗣️

Landmark University

2022-7 - 2023-7 · 1 yr 1 mo

✨ Served as Student Member of the University Security Committee. ▫️ Served as Team Lead Student Protocol Officers and Risk Managers ▫️Member of the University Parliament for Disciplinary issues. ▫️Doubled also as an executive member of the student council and represents the student body on matters of interest regarding student welfare, development and discipline. ▫️Developed and enforced policies that improved student discipline by 20%. ▫️Spearheaded initiatives that earned the Excellence in Leadership Award for outstanding service.