Yunice Heng

Yunice Heng

Talent Partner & Learning Manager @ Tune Protect Group

About

A passionate trainer at heart, happy to help others to grow & achieve great things in life! -HRD Corp Certified TTT Trainer & NLP Practitioner -Conduct soft skill training such as “7 habits of highly effective people” training -Drive & manage trainings and talent management within organisation.

Country

Malaysia

City

WP. Kuala Lumpur

Industry

Financial Services

Skill

Project Management, Training and Development (HR), Interpersonal Communication, Train the Trainer, Customer Service, Negotiation, Emotional Intelligence, Critical Thinking, Decision-Making, Employee Learning & Development, Employee Training, Training Program Design, Expectations Management, Stakeholder Management, Employee Engagement, Data Driven Instruction, Organizational Culture, Diversity & Inclusion, Professional Phone Skills, Data Storytelling

Experience

Tune Protect Group

Talent Partner & Learning Manager

Tune Protect Group

LinkedIn
2024-1 - 2025-12 · 2 yrs

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

AEON Credit Service (M) Berhad

Learning & Development Assistant Manager

AEON Credit Service (M) Berhad

LinkedIn
2022-8 - 2023-12 · 1 yr 5 mos

Bangsar south

-Drive and manage learning & trainings of all employees in organisation - Plan on training budget & manage HRDC Corp fund - Certified TTT trainer - Conduct “7 habits of highly effective people” internally - Gametize training with fun activities - Create e-learning content (articulate)

TDCX

Learning & Development Expert

TDCX

LinkedIn
2020-1 - 2022-8 · 2 yrs 8 mos

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Specialise in customer service, soft skill, product and system training to ensure new joiners able to master the required skills before going live!

Education

UCSI

UCSI

LinkedIn

Nutrition and wellness

2015-5 - 2018-5 · 3 yrs 1 mo

Yunice Heng's Contact Information

Email

******@***.com

Phone

(**) *** ****

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