Yumnaa Esterhuizen
Commercial Insurance Broker @ OUTsurance
About
Experienced Customer Service Representative with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Microsoft Excel, Customer Service, Strategic Planning, Change Management, and Microsoft Office. Strong support professional with completed certification in business administration, personal developement, TEFL, H.R, Marketing, First Aid Level 1 & 2, as well as a Project Managment NQ4 certificate at i colledge NQ4
South Africa
City of Cape Town
Insurance
Analytical Skills, Operations Administration, Commercial Lines Coverage, Communication, Negotiation, Property and Casualty Insurance, Customer Service, Performance Management, Management, Team Management, Marketing, Strategic Planning, Microsoft Office, Team Leadership, Microsoft Excel, Change Management, Sales, Teamwork, Business Development, Telemarketing
Experience

Commercial Insurance Broker
Cape Town, Western Cape, South Africa
Good day, I am a commercial broker within my industry as well as assisting within personal lines or home and content cover, however I specialize within mainly business insurance accross South Africa Do kindly drop me a message for any further info.

Leads Specialist
Cape Town Area, South Africa
• Work closely with Sales Managers and Account Managers in Kwazulu-Natal and Gauteng to present “out-of-the-box” thinking to break into target accounts • Provides qualified lead information to the field sales organization to assist in account development/ penetration efforts • Working closely with the Territory sales leaders and partner sales managers to ensure alignment of objectives • Establish an ongoing outbound lead development cadence of prioritizing contacts, and contacting them through a coordinated outreach of email, phone and social • Works within the Go to Market programs to actively manage all lead activity for the specific sales territory, like touch base pro • Create, manage and drive to sales acceptance, all inbound and outbound leads • Positive attitude, team oriented, self-starter who can work independently as well as in a collaborative manner to achieve team goals • Record all customer information and maintain detailed tele-qualification records, in Excel sheets, Word, on each lead worked through out every scheduled send • Provide sales team with detailed call notes on all tele-qualified leads • Effectively interact with IT and business decision makers via telephone and email to build relationships and acquire new business for assigned territory • Achieve monthly and quarterly call volumes, tele-qualification goals, and sales pipeline targets
Yumnaa Esterhuizen's Contact Information
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