Yumnaa Esterhuizen

Yumnaa Esterhuizen

Commercial Insurance Broker @ OUTsurance

About

Experienced Customer Service Representative with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Microsoft Excel, Customer Service, Strategic Planning, Change Management, and Microsoft Office. Strong support professional with completed certification in business administration, personal developement, TEFL, H.R, Marketing, First Aid Level 1 & 2, as well as a Project Managment NQ4 certificate at i colledge NQ4

Country

South Africa

City

City of Cape Town

Industry

Insurance

Skill

Analytical Skills, Operations Administration, Commercial Lines Coverage, Communication, Negotiation, Property and Casualty Insurance, Customer Service, Performance Management, Management, Team Management, Marketing, Strategic Planning, Microsoft Office, Team Leadership, Microsoft Excel, Change Management, Sales, Teamwork, Business Development, Telemarketing

Experience

OUTsurance

Commercial Insurance Broker

OUTsurance

LinkedIn
2023-5 - 2024-4 · 1 yr

Cape Town, Western Cape, South Africa

Good day, I am a commercial broker within my industry as well as assisting within personal lines or home and content cover, however I specialize within mainly business insurance accross South Africa Do kindly drop me a message for any further info.

Old Mutual

virtual financial advisor

Old Mutual

LinkedIn
2022-11 - 2023-4 · 6 mos

Cape Town, Western Cape, South Africa

Capita

Customer Service Representative

Capita

LinkedIn
Merchant Factors South Africa

Leads Specialist

Merchant Factors South Africa

LinkedIn
2018-4 - 2019-8 · 1 yr 5 mos

Cape Town Area, South Africa

• Work closely with Sales Managers and Account Managers in Kwazulu-Natal and Gauteng to present “out-of-the-box” thinking to break into target accounts • Provides qualified lead information to the field sales organization to assist in account development/ penetration efforts • Working closely with the Territory sales leaders and partner sales managers to ensure alignment of objectives • Establish an ongoing outbound lead development cadence of prioritizing contacts, and contacting them through a coordinated outreach of email, phone and social • Works within the Go to Market programs to actively manage all lead activity for the specific sales territory, like touch base pro • Create, manage and drive to sales acceptance, all inbound and outbound leads • Positive attitude, team oriented, self-starter who can work independently as well as in a collaborative manner to achieve team goals • Record all customer information and maintain detailed tele-qualification records, in Excel sheets, Word, on each lead worked through out every scheduled send • Provide sales team with detailed call notes on all tele-qualified leads • Effectively interact with IT and business decision makers via telephone and email to build relationships and acquire new business for assigned territory • Achieve monthly and quarterly call volumes, tele-qualification goals, and sales pipeline targets

TP

tele sales advisor and u.k based utilities sales

TP

LinkedIn
2015-9 - 2018-4 · 2 yrs 8 mos

South Africa

i had been a advisor in there sales and gas and electricity department for relatively over 2 years

Yumnaa Esterhuizen's Contact Information

Email

******@***.com

Phone

(**) *** ****

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