Yulia Voynova

- Formulated the vision and roadmap for the next two quarters; decomposed epics and tasks for the backlog; - Launched key initiatives: automated email processing (classification → status updates), expansion of data source parsing, AI-powered job description summaries, and a platform for a two-month bootcamp for 150 users; - Set up end-to-end analytics for the "job search → resume & requirements matching → application → result" funnel; created dashboards to monitor scraping/parsing quality, LLM performance, conversion rates, and customer NPS; - Introduced regular agile ceremonies (planning, grooming, demo, retro), streamlined backlog management, estimation, and timelines; - Organized regular new feature announcements for users and established a process for collecting user feedback.

- Tagged events and integrated Amplitude (similar to GA/Yandex Metrica) to track user behavior → increased tracking coverage to 95% of key events; - Defined and implemented key product metrics (conversion rate, completed registrations, activation, retention, DAU/MAU) → identified a funnel bottleneck and improved conversion by 12%; - Conducted competitor research → identified growth opportunities and proposed two new product directions. - Created product documentation and requirements in Confluence → accelerated development and reduced alignment time; - Set up collaboration between design and dev teams in Jira → ensured designs were ready before sprints, reducing rework and errors; - Ran design reviews in Figma → improved UX and minimized fixes during development; - Prioritized backlog tasks, planned sprints and releases (RICE, sprint grooming, roadmap planning) → ensured timely delivery and focus on high-impact work. - Created user manuals and an in-product onboarding experience → improved user independence and reduced support requests.

- Led onboarding and support for 50+ B2B clients → consistently met KPIs: churn <5% and retention >90% per quarter, upsell +10–15%; - Conducted regular CustDev and collected feedback → translated insights into backlog items together with product managers; - Analyzed platform usage by clients via Power BI and Apache Superset → identified growth areas and weak spots; - Acted as a project manager during integrations and customizations → coordinated the development team; - Worked closely with product managers, marketers, and sales managers; - Worked in an English-speaking environment, collaborated with teams from multiple countries.

- Initiated and conducted first outreach to 10+ B2B clients → generated 5 qualified leads for the sales pipeline; - Conducted competitor and market analysis → identified 3 promising market niches and proposed targeted hypotheses; - Collaborated with sales, marketing, and product teams → delivered market insights and improved customer segmentation.