
Yuki Sadakane
Customer Success Manager @ BE-S CO.,LTD.
About
I create “meaningful starting points” through brands—working end-to-end across sports, apparel, and lifestyle, from brand development and product planning to experience design and community-building. TOCO, a pickleball brand born in Japan, officially launched on November 20, 2025. As the Brand Manager of TOCO, I lead cross-functional efforts spanning product, brand strategy, and experience design—shaping repeatable experiences that make both competitive players and beginners want to play again and again. Our core offerings include high-performance yet accessible carbon paddles, along with premium-quality apparel and bags designed to blend naturally into everyday life. While expanding domestically, we are also actively seeking collaboration opportunities with distribution partners, distributors, and retail partners for international growth. If you are interested in supporting TOCO’s global journey, I would welcome the opportunity to connect. My experience spans multiple domains, including DX and organizational transformation for customer service teams, planning and development in the mobility sector, quality improvement, and industry–academia collaboration. In decision-making, I value three lenses—numbers × emotion × customer value—and design from the ground up using primary, on-the-ground insights. TOCO Brand Page: https://www.toco-sports.com/ Instagram: https://www.instagram.com/toco.sports/ 「きっかけをつくること」を軸に、スポーツ・アパレル・ライフスタイル領域で、ブランド開発・商品企画から体験設計・コミュニティづくりまでを一貫して手がけています。 日本発のピックルボールブランド TOCO は、2025年11月20日に正式リリースしました。私は TOCOのブランドマネージャーとして、プロダクトとブランド戦略、そして体験設計を横断しながら、競技者から初心者まで「またやりたくなる」体験を形にしています。 高性能で手に取りやすいカーボンパドルと、日常に溶け込む上質なアパレル・バッグを軸に展開しています。 現在は国内での展開を進めながら、同時に海外展開に向けた販売代理店・ディストリビューター・リテールパートナーとの協業機会を積極的に探しています。TOCOの展開にご関心のある方は、ぜひご連絡ください。 これまで、CS組織のDX・改革、モビリティ領域での企画開発、品質改善、産学連携など、領域を横断してきました。意思決定では「数字 × 感情 × 顧客価値」の3軸を重視し、現場の一次情報を起点に設計します。 TOCO Brand Page:https://www.toco-sports.com/ Instagram:https://www.instagram.com/toco.sports/
Japan
Osaka
Consumer Goods
顧客エンゲージメント, カスタマーエクスペリエンス管理, Customer Engagement, Customer Experience Management, Customer Relationship Management (CRM)
Yuki Sadakane's Contact Information
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