Yu Jie Ong

Crisis Strategy and Operations Group (Data Engineering & Analytics) - Transforming and analyzing data in support of data-driven decision making and actions for Crisis Operations. - Collaborated with cross-functional stakeholders to translate complex requirements into digital dashboards for crisis management and reporting using Tableau, Power BI and AWS Quicksight. - Optimized operational workflows by building automated Python/AWS ETL pipelines, reducing reporting turnaround time. - Assumed ownership of data and systems across various task groups, conducted comprehensive evaluations to assess usage efficiency and validate their relevance. - Developing systems module to support operations in event of crisis

Crisis Strategy and Operations Group (Data Fusion Ops Centre) - Perform data analysis and requests in support of data-driven decision making and actions for COVID-19 Vaccination Operations - Analyzing vaccine take up rate of Singapore residents demographically & geographically to boost vaccination coverage. - Developing dashboards for COVID-19 reporting using Tableau and Python. - Preparing statistics and figures for Daily Vaccination Report, Parliamentary Questions and Press Releases for various stakeholders, Senior Management, Ministers, Multi-Ministry Task Force and PMO. - Developing and maintaining data ETL automation processes using Python, SQL, R and AWS services such as Lambda, S3 & EC2. - Assumed ownership of systems across various task groups, conducted comprehensive evaluations to assess usage efficiency and validate their relevance. Healthier SG Initiative Office - Analyzing Healthier SG Initiative Enrolment Data for data-driven decision-making using Python & Tableau - Creating Machine Learning models with the aim of higher Healthier SG enrolment rate - Developing and maintaining data ETL automation processes for Healthier SG Operations using Python

- Managing Business Partners (Such as Contractors & Online Platforms) as Sources of Referrals for OCBC Renovation Loan. - Converting Referrals into Approved Loan Applications. - Identify and Maximize Sales Opportunities by Actively Promoting Renovation Loan to OCBC Housing Loan customer base.

- Servicing Customers via Calls, Emails and Web Chats - Supporting Financial Adviser Distribution Channel New & Existing Businesses - Policy Servicing for Singlife and Zurich Policies - Supporting the Singlife Account & Singlife Debit Card

- Understanding Clients’ Needs, Providing Timely and Accurate Financial Advices by Offering Wealth Management Solutions, such as Bancassurance, Structured Deposits, Loans and Unit Trusts. - Provide In-branch Banking Services, Portfolio Reviews and always Deepening Client’s Relationship with the Bank - Rising Elite Winner (Silver) 2019 Q1 - Brilliant Star Award Winner (Silver) 2019 Q1

- Managing Clients to Meet Their Financial Goals with Customized Financial Services and Products from different insurance providers. - Provide Policy Services such as Assisting with Claims’ Documentation and Processes, Nominations of Beneficiaries & Absolute Assignments

- Establish Clients’ Financial Goals, Identify Shortfalls and Determine Current Financial Situation - Customizing Solutions to Suit Needs, Implementing Solutions and Reviewing Clients’ Financial Plans

- Coordinating with Marketing Department of Clients such as Samsung, Lenovo and NTUC - Responsible for Merchandising Operations such as Deployment and Upkeeping of Display Sets of Electronics Products - Coordinating of Roadshow, In-store Events and Exhibition Set-ups.

12 Week Data Science Bootcamp - Picked up Python and SQL skills - Completing projects using Exploratory Data Analysis, Machine Learning and Deep Learning Projects: 1) ACT & SAT Participation, 2017 & 2018 2) Kaggle Challenge: Ames Housing Data 3) Reddit Classification on GPUs(AMD & Nvidia) 4) West Nile Virus Predictions 5) English Premier League Result Predictions

Market Research Marketing Communication B2B Marketing Global Marketing Strategic Marketing Consumer Behaviour Product Innovation Management

Electronics Engineering, Majored in Networking