Yuen Foo Loh

Managing full-spectrum AML operations, blockchain forensics, and compliance risk infrastructure while driving tech-forward automation to align global digital asset activities with strict regulatory standards. Key Focus Areas & Achievements: CORE AML OPERATIONS & REGULATORY REPORTING • Execute real-time triage for daily KYT and behavioral monitoring alert queues, systematically resolving blocked deposit transactions. • Lead month-end compliance consolidations, analyzing escalated anomalies to issue High-Risk Transaction Notices and Requests for Information (RFIs). • Investigate high-risk account activities and author detailed forensic financial crime reports to drive regulatory STR filings. •Assisted in drafting Transaction Monitoring SOPs to establish unified risk frameworks across on-chain exposure and monthly audit protocols. AI COMPLIANCE ENGINEERING & AUTOMATION • Designed data architecture requirements for an internal automated AI Agent to consolidate fragmented customer profiles (Aladdin) and transactional forensics (DMP) into unified reports. • Collaborate cross-functionally with AI engineers to deploy data agents that automate qualitative consistency checks and quantitative variance monitoring against user declarations. ON-CHAIN PRODUCT OPTIMIZATION • Co-designed an enterprise Case Management Tool with management, architecting functional dashboards, hierarchical alert tables, and audit logs. • Analyzed historical transaction trends to fine-tune threshold multipliers for behavioral alert rules, reducing false positives. • Co-developed a technical Know Your Address (KYA) risk framework for the Token Swap business line, embedding Bloom filter logic for dynamic wallet-tier screening. LEADERSHIP & TRAINING • Mentor compliance staff on advanced on-chain transaction analysis and behavioral monitoring. • Conduct training to align internal teams on regulatory mandates and high-risk notification procedures

Driving AML excellence in the fast-evolving world of crypto assets. As part of a high-performing AML team, I specialize in monitoring and investigating suspicious activities across blockchain transactions, ensuring alignment with global compliance standards and OKX's mission to build a secure, transparent financial ecosystem. - KYC Document Validation: Utilize advanced validation tools and reputable sources to review and validate Know Your Customer (KYC) documents obtained from customers. Ensure accuracy and authenticity of AML documentation in compliance with regulatory standards. - Due Diligence Documentation Management: Initiate the procurement of essential Customer Due Diligence (CDD) documentation from customers to facilitate the AML onboarding process. Ensure seamless adherence to company policies and procedural guidelines throughout the documentation collection phase. - Conducted daily alert reviews through blockchain analytics platforms and manual inputs, swiftly triaging and escalating high-risk activities to management. - Identified complex transaction patterns suggestive of money laundering, fraud, or sanctions evasion—leading to improved risk-mitigation strategies. - Maintained thorough documentation of all investigative activities in accordance with internal policies and regulatory expectations. - Assisted in the validation and tuning of transaction monitoring systems, helping to improve alert quality and reduce false positives. - Collaborated across departments to strengthen OKX’s end-to-end AML framework and support its global compliance roadmap.

- Transactional Analysis: Analyzed customer transactions, patterns and behaviors to detect fraudulent activities and provided recommendations to management on ways to reduce fraud losses. - Cross-Functional Collaboration: Collaborated with cross-functional teams, including operations, and customer service, to resolve complex fraud cases and improve fraud processes. - Comprehensive Fraud Case Management: Managed fraud investigations and maintained accurate records of all fraud cases. Ensured accurate record-keeping and facilitated in-depth analysis for future prevention efforts. - eKYC and AML screening: Proficient in electronic Know Your Customer (eKYC) processes, which involve remote identity verification, and Anti-Money Laundering (AML) screening to detect and prevent financial crimes, ensuring regulatory compliance.

- Daily Account Screening: Diligently conducted daily account screenings, utilizing advanced risk assessment tools to detect potential account takeovers and instances of diverted payouts. - Fraud Prevention and Extortion Mitigation: Implemented rigorous measures to identify and prevent fraudulent activities, particularly focusing on preempting fraudsters attempting extortions. - Scam Evaluation and Chat Analysis: Evaluated user chats meticulously to identify conversations that might lead users away from the platform or be indicative of possible scams. - Continuous Improvement: Engaged in team meetings and brainstorming for fraud trend analysis. Led process improvements and tech upgrades, ensuring ahead-of-curve security against evolving risks.

- Inquiry Resolution and Customer Support: Managed daily calls and emails, promptly resolving customer inquiries and ensuring high satisfaction levels. - Nesting Coach and Training: Providing guidance to new agents, conducting call monitoring, and offering solutions for complex scenarios. - Quality Assurance Reporting: Submitted weekly Quality Assurance reports, contributing to service enhancement and training program refinement.

- Customer Risk Screening: Administrated daily customer risk screenings to ensure compliance. - High-Risk Customer Investigation: Investigated high-risk customers and developing risk assessment skills. - Company Risk Analysis: Conducted company risk analysis, aligning compliance with business factors.