Yu-Chieh Lin

Graduate Research Assistant @ Rochester Institute of Technology

About

With a foundation in journalism and finance, I bring sharp analysis, structured thinking, and deep empathy to everything I do. My experience includes co-authoring research on AI trust and transparency, as well as conducting usability testing in FinTech environments. Currently pursuing a Master’s in Human-Computer Interaction, I focus on making technology intuitive and meaningful. My interests center on how people interact with smartwatches, smart homes, and emerging interfaces, particularly in areas involving voice, emotion, and accessibility. I am especially passionate about clear information architecture, whether through Notion, documentation systems, or collaborative UX research. I am currently seeking internship or co-op opportunities in product design, product strategy, or UX strategy. I am authorized to work in the U.S. under CPT and do not require visa sponsorship.

Country

United States

City

Rochester

Industry

Higher Education

Skill

Rapid Prototyping, User Experience (UX), Growth Strategies, User Research, Accessible Design, Qualitative Analysis, AI Evaluation, Cross-team Collaboration, Workflow Prototyping, Market Research, Product Research, Content Strategy & Copywriting, Communication, Information Architecture, Data Analysis, FinTech, Narrative Thinking, User Behavior Analysis, Usability Testing, User Experience Design (UED)

Experience

Graduate Research Assistant

Rochester Institute of Technology

2025-8 - Present · 1 yr 2 mos

Rochester, New York, United States

At RIT’s Center for Accessibility and Inclusion Research Lab (CAIR), I’m part of a research project focused on designing accessible emergency alert devices for Deaf and Hard-of-Hearing (DHH) users. This experience connects academic research with real-world IoT product development, allowing me to apply UX and data-driven thinking to solve practical design problems. ▼ Key Contributions: - Performed thematic analysis of 8 semi-structured interviews(qualitative data), generating 47 initial codes and 7 core themes that guided future design directions. - Exploring multimodal alert methods such as light, vibration, and visual indicators to improve usability and reliability. - Currently co-authoring a research paper and refining interaction design concepts to translate findings into actionable design insights.

AI Product Management Intern

CTBC Bank

2025-7 - 2025-8 · 2 mos

Taipei City, Taiwan

❖ AI Check Verification System ❖ - Conducted evaluative usability research on a production AI system, auditing model outputs to identify recognition failures and usability gaps in frontline workflows - Translated research findings into actionable framework improvements; validated impact through follow-up usability verification with end users ❖ AI Credit Scoring Tool ❖ - Identified critical usability gaps in an AI credit scoring tool used for real-time, client-facing loan assessments, directly impacting frontline decision-making quality - Designed and tested workflow prototypes in Power Automate to evaluate process efficiency, informing a comparative build-vs-buy analysis across cost, scalability, and data security - Presented findings to senior executives; recognized for clear problem framing and aligning technical insights with strategic business objectives

Product Research & Content Writer

mybest, Inc.

2022-12 - 2023-6 · 7 mos

▼ Key Contributions: - Conducted market research on consumer electronics, beauty, and tech products, analyzing consumer preferences and product features. - Developed a product rating system based on specifications, pricing, and user feedback to generate comparative reports. - Created product recommendation content, helping users make informed purchasing decisions.

Project Management Assistant

LINE Bank 連線銀行

2022-7 - 2023-1 · 7 mos

Taipei City, Taiwan

▼ Key Contributions: - Supported accessibility UX research, managing participant recruitment & usability testing arrangements to improve financial product usability. - Optimized internal CMS & Confluence documentation, collaborating with engineers & designers to enhance workflow efficiency. - Conducted product testing, ensuring product stability and adherence to UX standards before release. - Analyzed user feedback from Google Play & App Store, identifying recurring UX pain points and sharing insights with the UX team.