Yoyo Lau

Facilitated HR consulting projects for both private and public sectors, covering areas such as: • HR Auditing • Development of Vision, Mission, Values (VMV), and Core Competency Models • Organizational Culture Enhancement • Manpower Planning • Job Evaluation and Grading Structures • Salary Structure Design • Delegation of Authority (DOA) Frameworks • Performance Management System Design • Key Performance Indicators (KPI) Development and Monitoring • Incentive Program Design • Executive Coaching Communicated and coordinated with external parties, vendors, and stakeholders to facilitate project planning and execution, ensuring timely and successful delivery of outcomes. Designed and facilitated team-building activities with 100+ participants at executive management and middle management level to foster collaboration and strengthen organizational cohesion. Conducted training needs assessments for clients, developed customized training programs, and delivered impactful learning solutions. Maintained strong client relationships through effective communication, promotional materials, and timely engagement. Representative Clients: Bank of China, USA Branch (New York), XM Studios (Singapore)

Conducted large scale survey interview with clients and candidates via phones and e-mails Analyzed and evaluated data and client’s feedbacks for system optimization and sales Conducted and presented progress reports to Managing Director and Operational Director Organized, drafted and arranged virtual presentation materials and rundowns for talent development projects Assisted in over 20+ talents development webinars including middle-level management and female leadership programme Participated in client preparation meetings for project coordination Assisted and conducted market researches over demand of career transition services and talent development in various industries in Hong Kong for active placement projects