Youting Chen

Rapidly promoted from Principal Product Manager to Head of Product within four months, overseeing a strategic portfolio spanning RWA, Spot Trading, On-chain Trading, Token Listings, and AI-driven Market Analytics. Key responsibilities: • Define and drive the product vision and strategy across Bybit’s core verticals and regulated spot markets • Lead the full product lifecycle from ideation and design to launch, optimization, and iteration • Partner cross-functionally with engineering, design, growth, and compliance teams to execute product goals • Deliver measurable impact through growth in asset inflows, daily active traders, trading volume, and liquidity

Served as Vice President of Exchange Operations, reporting directly to the CEO and CTO. Oversaw the full Exchange Operations function with a strong focus on liquidity strategy, market-making performance, token listing coordination, and institutional partner enablement. Key responsibilities: • Liquidity management across spot and derivatives markets • Market maker partnership management and performance oversight • Token market-making negotiation and liquidity arrangement structuring • Listing strategy development and ecosystem partnership coordination • Institutional trading operations and infrastructure readiness

Spot Retail Growth Lead. Led volume and user growth initiatives for spot and margin products through cross-functional execution with product, marketing, and data teams. Key responsibilities: • Drove spot/margin volume market share and active trader growth through data-informed cross-team initiatives • Launched a new user acquisition platform, converting new users into active spot/margin traders; contributed 0.6% to total volume share • Partnered with lifecycle and affiliate teams to build referral/retention mechanisms; campaigns contributed 5% of new user registrations and improved user retention • Initiated product page revamp by defining key metrics and tracking framework, resulting in 2× unique visits and a 1% uplift in spot trading volume • Improved over 1% spot volume by optimizing pair listings and trading UX, based on listing projections, trend analysis, and competitor analysis

• Promoted from Premier Relationship Manager to Wealth Sales Manager within 6 months, leading 10+ relationship managers in the Premier Banking segment. • Managed high-net-worth client portfolios (AUM > US$1M), delivering tailored investment and insurance solutions to drive wealth revenue and AUM growth. • Developed and implemented leadership initiatives to drive sales productivity and enhance client engagement.

HSBC Global Graduate Programme, International Wealth and Premier Banking Completed four cross-functional rotations in product operations, business development, risk management, and leadership projects, acting as an internal strategy consultant to identify process inefficiencies and drive business impact. • Developed and implemented new credit card sales processes, driving +84% YoY growth in conversion sales within 2 months. • Enhanced sales productivity by reducing card conversion turnaround time by 73% through process redesign and signature verification automation. • Improved the digital card application journey, boosting form completion rate by +9pts and conversion by +2% through UX optimization.

Completed Taiwan’s mandatory military service through alternative civilian service, serving as a Substitute Service Squad Leader overseeing 30+ conscripts across four districts in New Taipei City.

Supported consumer health brand management across O.B., Band-Aid, and Listerine through cross-functional coordination and campaign development.

TapPay is a Fintech payment platform backed by a leading digital commerce group in Taiwan. • Defined the payment-gateway model and established early partnerships with Apple Pay, Google Pay, and banks. • Drove ecosystem growth through media coverage, partnerships, and early fundraising. • Expanded sales by building partnerships with banks, merchants, and service apps, achieving 30% QoQ growth.

Supported consumer journey research and product marketing initiatives through influencer collaborations, campaign planning, and multi-channel content testing.

As Taiwan team representative to compete with 7 national teams from the APAC region.

Supported marketing and consumer research through competitive analysis, survey insights, and coordination of brand events and media activities.

Ranked #41 globally in the Financial Times Masters in Management 2012

Ranked #14 globally in the QS World University Rankings for Accounting and Finance 2025

Ranked #28 globally in the QS World University Rankings for Business and Management Studies 2025

Ranked #32 globally in the QS World University Rankings for Classics and Ancient History 2025