Youssef Dessouky

In charge of 80+ customers, managing their needs, problems, promotions, and budgeting, while overseeing all technical aspects, including productivity, cost per case rate, load efficiency, and achieving targets by brand and package. Led a delivery team consisting of 1 delivery driver and 2 helpers reporting directly to me. Key Responsibilities: •Review and understand sales development objectives. • Review routing schedules, including any off-schedule visits. • Review previous delivery performance for scheduled customers (volume sold, return percentage, order fill rates, etc.). • Review DC stock availability for top SKUs, innovation guidelines for new products, and ongoing promotional campaigns. • Review point-of-sale (POS) stock levels to define suggested orders. • Closely monitor competitors’ activities in the market and take corrective actions when needed. • Enhance productivity and load efficiency rates.

Experienced Sales & Freight dispatcher for more than two years

Supported inventory management and warehouse operations. Helped optimize daily logistics processes and improve workflow efficiency. Gained hands-on experience in supply chain communication and organization.

Experienced researcher and consultant with 2+ years in market research and data analysis. Demonstrated success in improving customer satisfaction by 30% in 6 months. Proven track record in accurately testing and analyzing market trends.

Welcomed and assisted guests, managing reservations and inquiries with a friendly demeanor.