Youmna Merghani

Identify new business opportunities and build strong client relationships. Manage customer and vendor registration, ensuring streamlined operations. Negotiate and close high-value deals, contributing to company profitability. Conduct market research to inform strategic decision-making.

Coordinated meetings and appointments, ensuring smooth scheduling. Managed office supplies, inventory, and procurement processes. Welcomed and assisted visitors, delivering comprehensive administrative support.

Provided customer support, addressing inquiries and resolving issues. Furnished product and service details, ensuring customer satisfaction. Managed order processing and efficiently handled returns.

Engaged in direct customer interaction, ensuring high-quality service. Demonstrated product expertise, offering tailored solutions. Addressed customer concerns and provided technical support.

Professionally communicated product details, pricing, and promotions. Created an engaging shopping experience, educating customers on cosmetics. Provided personalized skincare solutions, enhancing customer satisfaction.

Assisted customers with makeup application techniques and purchases. Furnished details on pricing, promotions, and product availability. Utilize consultative selling strategies to improve customer experience.

With a strong foundation in medicine, I made a strategic shift to management after 5 years, driven by my passion for business operations and leadership.