Yosef Mamo Kenea
Service Fulfilment (OSS Specialist) @ ethio telecom
Ethiopia
Addis Ababa
Telecommunications
Database Management System (DBMS), Databases, System Administration, Systems Engineering, Network Hardware, Software Installation, Computer Repair, Contact Centers, Data Management, Customer Service, Technical Support, Laptops, Data Analysis, Computer Hardware, Compuet maintenance
Experience
Service Fulfilment (OSS Specialist)
ethio telecom
Addis Ababa, Ethiopia
Admin of OSS system Inventory Management - manage a catalog of network resources for multi domain networks. Order Management - track order information and manage the data and process involved in the full order life cycle Provisioning - follow up auto provisioning services and support on some provisioning services
Service Management Technician
ethio telecom
Ethiopia
• Support fixed access network (FAN) • Follow customer provisioning orders • Administrate operation support system (OSS) • Supporting the internal costumer with creating accounts and granting system privileges • Capacity building for field colleagues across the country
Contact centre Advisor
ethio telecom
Ethiopia
• Customer handling • Service providing for external costumer • Help desk review for any service required by telecommunications • Branch customer care
Yosef Mamo Kenea's Contact Information
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