Min Yue Yong

Outsource Developer to Great Eastern - Serve as the key point of contact between the company and external vendors, ensuring efficient communication and timely resolution of technical issues. - Advise project managers on issue prioritization, optimizing project timelines and ensuring successful monthly releases. Provide technical guidance on resolving complex issues and recommend preventive solutions to mitigate risks and improve system performance. - Oversee and manage the deployment of updates and features across various environments, ensuring coordination with cross-functional teams to meet business objectives and maintain application stability. - Developed automated email alert systems to monitor critical applications in real-time, ensuring the team can respond immediately to production issues such as server downtime or policy case failures. - Lead efforts to optimize and modernize legacy code, ensuring synchronization across all environments, which enhances system performance and reduces operational risks. - Collaborate with business users during UAT (User Acceptance Testing) to ensure smooth execution, prompt issue resolution, and alignment with business requirements. - Address and resolve inquiries or complaints from agents using the mobile point-of-sale application, ensuring a seamless user experience and reducing downtime. - Facilitate communication and collaboration between internal teams, ensuring the entire application ecosystem operates smoothly and efficiently.

- Involved in whole Software Development Lifecycle - In charge of PERKESO ASSIST website Prosecution Module, currently used by all PERKESO branches in Malaysia - Developed API for EPF I-Akaun Cloud Migration and run Performance Test - Lias and communicate with PERKESO & EPF users to gather technical requirements and requirement analysis - Carry out deployment activities using Microsoft Azure and Jenkins - Support and bugs fixing Projects : PERKESO ASSIST , WERKSEVEN, Data Driven, EPF I-Akaun Cloud Migration