Yong Hng

Own end-to-end technical lifecycle of Digital Edge’s data center developments, from early masterplanning and strategic feasibility through complete design delivery and into construction innovation Set the engineering vision and roadmap across all new developments, ensuring designs are scalable, innovative and more importantly customer-centric

Oversee the project inception, early assessments, master planning, and conceptual design phases, ensuring alignment with DE objectives and the specific requirements of hyperscale customers He strengthens the hyperscale customers engagement by incorporating their voice from the inception stage, adopting a customer-centric approach design, and ensuring alignment with both strategic and operational needs of the hyperscale customers. Ensure the design meets the expectations of hyperscale customers from the outset and positioning DE as a preferred partner. Guide and shape the RIBA Stage 2 (Concept Design) by coordinating with internal stakeholders and external consultants to develop high-level concepts, site master plans, and planning strategies Leads the technical due diligence processes, including geotechnical, flood, and utility studies, to identify potential risks and develop effective mitigation strategies. This ensures that only viable sites, meeting business requirements, are pursued, ultimately reducing risks related to land acquisition

Heads up the Solutions team in BDC and owns the overall customer relationship with the western hyperscale customers. Position BDC as the preferred Built-to-suit Hyperscale Colocation Provider in the APAC through proactively bridging the gap and incorporating customer-specific requirement into the solutions. Ensuring that we can deliver value-driven solutions from day one, which directly aligning with the strategic and operational needs of hyperscale customers. He initiates a solution-based technical exchange with customers on regular basis and to arrive at an customer-centric executable plan in meeting the customer’s technological roadmap

As the APAC head of Solutions Engineering team, he leads a growing high-performing team to bring differentiation and innovation in supporting demanding customer needs across the APAC region. Provide leadership and mentoring to the Solutions Engineering team in evaluating, architect and present a cost effective engineering and technology solution to fulfil customer’s requirement He makes an impact across multiple functions and as the communications “hub” between cross-functional internal teams, Sales, and customers.

Bring differentiation and innovation to support the Sales team, in addressing customer business needs across the APAC region. He supports Sales in evaluating, architect and present a cost effective engineering and technology solution to meet the customer’s requirement on the M&E infrastructure and connectivity He manages and works closely with the contractor and consultant team on the technical design and delivery schedules, to ensure successful and on-time delivery of customer projects. He is acting as the “face” of Digital Realty in a consultative manner right through the whole customer cycle, from pre-sales to ready for service stage.

Key roles and responsibility – Operation, Facility Management, Project Management, Compliance/ Risk Management, FM Budget and Expense Control. Managing Citi’s Critical Facilities portfolio in Singapore, this includes an on-premises APAC Data Centre (45,000 sqft DC white space), critical tech rooms, traders floors and operation centre. He is responsible to ensure the Critical Facilities are consistent with Global Critical Facility Design, Global Operations and Maintenance Standards, as well as maintaining 100% uptime, zero outages resulting from infrastructure related failure. He carries out regular building operation review to ensure appropriate checks and balance in managing risk in FM activities performed by 3rd party FM service partners. On the compliance/ risk management, he ensures Citi’s Critical Facilities always meet and comply with all regulatory requirements on operation, facility related processes and controls, eg. incident management, change management, etc. Attend to regulator visit/ audit from US and APAC region – OCC, MAS, OJK, BNM, BOJ, BOT, etc, as well as annual survelliance audits, eg. ISO9001 (Quality Management System), ISO 27001 (Information Security Management System), KPMG SOC1 (Service Organisation Control) Global Audit on Data Centre, KPMG GS007, etc. In 2017, he achieved an additional 14.3% savings (in total 35.3% discount off tariffs) in utility contract renegotiation with energy retailer.

To provide thought leadership and mentorship to in-country solution team within the APJ region, to provide the best in class mission critical facilities consulting, design, deployment of Data Centre services, including engagement model strategy, tailored solutions, technical and design proposal, cost and resources planning to win over prospectus projects. Support in-country team in delivering capability and design proposal presentation at senior levels with key customers and business partners, to maintain and establish Schneider’s credentials as a reputable business partner and trusted advisor in the DCLS field. The exposure to different type of customers and business across the region has widened his perspective and more importantly the cross-cultural experience in the APJ region has strengthen the abilities to interact and work effectively. During his time with Schneider Electric, he was given an opportunity to co-author a white paper on Diesel Rotary UPS (DRUPS) vs. Static UPS using a detailed quantitative comparison approach for cooling and IT applications from a design architecture level perspective. [https://download.schneider-electric.com/files?p_Doc_Ref=SPD_VAVR-9WFNHS_EN&p_enDocType=White+Paper]

Mission critical system MEP consulting Involved in mission critical projects for clients from various industries such as Financial Institution, Telecommunication company and Information Technology company. Carried out due diligence study, conceptual design, detail design, tender preparation, evaluation & recommendation, contract & project management, testing and commissioning of various Data Centre projects both locally and overseas. Delivered several critical facility projects in Singapore, Malaysia and India including few meticulously planned upgrades and migration exercises in a LIVE environment.

Building & Infrastructure MEP Consulting As the Project Lead Electrical Engineer for several institution, commercial and residential projects on feasibility studies, detailed design, tender preparation & evaluation, contract administration, supervision of installation, testing and commissioning.