Yong Gen Lim

• Provide technical knowledge, consultation, and solutions to support the sales team in advice products and solutions. • Deliver technical support to customers by providing application advice, troubleshooting, and assistance via phone, email, or on-site visits. • Liaise with customers to understand application requirements and recommend suitable sensors and control solutions, including IO-Link, AS-Interface (AS-i), position sensors, process sensors, analysis sensors, motion control sensors, condition monitoring sensors, and PLC communication protocols. • Identify, analyse, and escalate priority technical issues according to customer specifications, and ensure timely follow-up until resolution. • Assist the sales team by diagnosing technical challenges, evaluating application conditions, and recommending appropriate solutions. • Provide accurate responses to customer inquiries, concerns, and requests related to products, applications, and services. • Offer technical assistance to the internal sales team during customer meetings, discussions, and site visits. • Support digital sales activities by providing technical expertise for product demonstrations, presentations, and online engagements. • Coordinate and support warranty claim processes with the principal/manufacturer. • Manage SIRIM Type Approval applications for products involving wireless technologies such as radio, Bluetooth, Wi-Fi, and radar. • Handle SPAN registration applications for relevant ifm products. • Prepare and fabricate demo panels for product demonstrations, exhibitions, and trade shows. • Coordinate with the principal to provide product support and technical solutions for customers in Malaysia.

• Incorporated expertise in electrical design to develop wiring solutions for overhead cranes, with a focus on meticulous safety switch selection for enhanced operational safety. • Managed the comprehensive costing for electrical design and cost optimization strategies. • Managed troubleshooting activities for Building Maintenance Machines' including Programmable Logic Controllers (PLC) and wiring.

• Spearheaded the design of In-house Electrical panels (MCC, Automation Panel, IoT panel) at Top Glove factory, aligning with IR 4.0 standards. • Collaborated with the System Integrator (SI) team to design the PLC automation panel to automate the manufacturing rubber glove process. • Offer innovative solution to the Project Management Office (PMO) team, ensuring adherence to electrical design by following MS1979:2007, Electricity Regulation 1994. • Investigated and implemented cost saving methodologies for every project involving electrical panel design. • Led a team of 9 members in an in-house workshop, overseeing the fabrication of electrical panels and ensuring quality outputs. • Conducted ROI analyses for asset purchases, evaluating hardware and software investments in the electrical fabrication process. • Implemented improvement solutions in the workshop, enhancing output quantity and product quality. • Engaged with customers and end-users to gather requirements for designing electrical panels. • Generated Bills of Material for marketing and sales teams to provide accurate quotations to end-users. • Identified potential customers within Top Glove factories and made recommendations based on their specific needs. • Conducted Factory Acceptance Tests (FAT) in collaboration with QA and end-users. • Explored the market for potential products to enhance our electrical design capabilities. • Executed troubleshooting on PLC in Tia Portal V16 at various sites. • Configured Modbus RTU between Master and Slaves, Modbus TCP/IP, and Profibus/Profinet. • Demonstrated expertise in configuring IFM AS-Interface products.

To Design Power Electrical Panel , Distribution Board and Automation Panel.