Yola Del Mundo

• Led the design, development, and launch of Tesla’s CMMS platform, achieving a 15% reduction in maintenance downtime and 20% boost in user satisfaction through improved usability and process optimization. • Owned the product lifecycle from ideation to deployment, focusing on Asset Management, Maintenance, and Spare Parts Management within enterprise-scale operations. • Collaborated closely with engineering teams to align sprint goals with business needs, delivering production-ready features on time and with high impact. • Developed and maintained product roadmaps, defined KPIs, and communicated progress to leadership and stakeholders through regular updates and dashboards. • Championed Agile product practices, led sprint planning, retrospectives, and backlog grooming for global cross-functional teams. • Conducted user feedback sessions and data analysis to inform product improvements and roadmap prioritization. • Aligned stakeholder expectations by clearly communicating product vision, scope, and timelines across business units.

• Managed end-to-end software development projects, reducing turnaround time by 25% through improved workflows, risk mitigation, and stakeholder alignment. • Oversaw a portfolio of IT initiatives, including a major system upgrade to Tesla’s maintenance application that boosted operational efficiency by 25%. • Developed detailed project plans, defined milestones, and delivered regular status reports to leadership, ensuring transparency and timely decision-making. • Facilitated Agile ceremonies and sprint meetings across global teams, resulting in a 20% increase in sprint efficiency and improved delivery cadence. • Conducted in-depth risk assessments and implemented mitigation strategies, preventing delays and enabling smoother deployments. • Collaborated across departments to ensure system requirements and updates aligned with evolving business goals. • Streamlined cross-functional communication and scheduling to eliminate bottlenecks and improve project execution.

• Led the redesign of Tesla’s Asset Management feature, streamlining asset tracking and accountability processes, resulting in improved operational efficiency. • Managed and coordinated Spare Management data migration, driving ~$5 million in annual savings by optimizing inventory and procurement processes. • Developed and standardized documentation protocols, reducing onboarding time by 40% and ensuring consistent knowledge transfer across teams. • Collaborated with cross-functional stakeholders to gather and document business requirements, translating them into precise technical specifications to support the successful development of Tesla’s maintenance application. • Led UAT, QA, and regression testing efforts, identifying and resolving issues pre-launch, reducing post-release defects by 35% and enhancing overall system reliability. • Enhanced UI design with Adobe XD and Figma, creating wireframes and mockups that improved user satisfaction and interface efficiency for software engineers. • Designed and delivered training programs and guides for 1,000+ end users and staff, ensuring seamless adoption of new software tools with minimal operational disruption. • Drove successful project implementations by ensuring clear communication, adherence to timelines, and alignment with business objectives. • Mentored 3 junior business analysts, providing guidance on project management best practices and contributing to their professional growth and career progression. • Facilitated cross-functional workshops to assess operational inefficiencies, identify process gaps, and implement data-driven solutions for improved performance.

• Provided enterprise-wide support across Powertrain, Stamping, and Body Line, implementing structured feedback loops that drove continuous improvement and increased department head satisfaction by 25%. • Served as a key liaison between process engineers, NPI, material planners, and software developers, ensuring rapid resolution of high-priority challenges related to process optimization, inventory control, system enhancements, documentation, part coordination, and workflow management. • Captured and translated business needs into clear technical specifications, enabling development teams to deliver effective solutions that aligned with operational goals. • Designed and implemented cross-departmental workflows, enhancing communication and collaboration while reducing project delays by 15%. • Led system issue resolution with precision and urgency, prioritizing multiple tasks while providing on-call support and acting as an incident manager for both day and swing shifts.

•Responsible for inventory accuracy in Remanufacturing team globally •Improved and implemented inventory control procedures to improve the flow and visibility of materials by; training associates and management systematic transactions and defining warehouse locations physically and systematically •Manage and coordinate end of the year Physical Inventory audits in Reman globally •Implemented the monthly ABCD Cycle Count Program in Reman, tasks includes; training counters, collecting results and analyze data, make system adjustments, cycle counting and auditing count results. •Create and distribute weekly count schedules •Present cycle count reports to management and obtain necessary approvals for systematic adjustments by meeting with the Finance team •Investigate incorrect procedures or systematic error resulting in inventory discrepancies and consumption issues by working with cross functional teams to resolve the problem •Reconcile inventory data and make appropriate adjustments •Perform daily transaction in Apriso based MES to maintain inventory accuracy •Assist in resolving systemic issues not related to inventory •SQL experience

• Maintained and optimized data integrity within Tesla’s Manufacturing Execution System (MES) and Enovia, ensuring real-time accuracy in production reporting and material flow. • Supported cross-functional teams by managing high-volume production data, contributing to improved decision-making and reduced operational delays. • Identified and escalated material shortages by proactively analyzing consumption trends and system discrepancies, helping maintain production continuity. • Played a key role in developing and implementing new data management protocols, enhancing system efficiency and data consistency across departments. • Improved production readiness by streamlining inventory tracking processes and ensuring accurate documentation of material usage. • Collaborated with engineering and planning teams to translate raw production data into actionable insights, supporting continuous process improvements.

•Manage reception area and provide administrative support •Answer phone calls via Mitel 5550 IP phone system and direct calls to the appropriate recipient •Welcome visitors and inter-office employees, ensuring they are signed in and assisted •In charge of scheduling meetings and booking conference rooms •Prepare expense reports via Concur and Basware •General secretarial duties; scanning and faxing documents, mailing, filing, place catering orders, data entry •Meter out-going mail via Pitney Bows postage meter, prepare Fedex shipments, receive and distribute mail •Liaison between staff and building management via Workspeed

•Answered, screened, and directed inbound phone calls. •Received and assisted clients and escorted them to correct destination; offices, or meeting rooms. •Performed general secretarial duties, including – scheduling meetings, booking conference rooms, prepare expense reports, filing and indexing via Iron Mountain, scanning, faxing and mailing. •Accepted letters and packages delivered to the front desk; received, sort, and route mail, meter out-going mail and manage postage machine via Neopost, and prepare FedEx shipments. •Ordered and maintained office supplies •Liaison between staff and building management •Coordinated maintenance of reception area. •Provide assistance with miscellaneous project as needed.

•Managed high volume phone calls •Placed phone orders •Corresponded to emails •Resolved first tier client escalations.

Research Assistant in the Cognitive Psychophysiology Laboratory