Kiran Reddy

> Designed, implemented, and stabilized Terraform-based Infrastructure-as-Code (IaC) automation for multi-region cloud workspaces, eliminating recurring pipeline/run failures, improving deployment reliability, and significantly reducing manual intervention in environment provisioning. > Automated end-to-end build-out of complex, emulated voice and telephony environments, including PSTN, SIP, and edge routing paths, enabling rapid, repeatable test-lab provisioning for engineering, QA, and validation teams. > Streamlined onboarding of edge, proxy, and network services into centralized observability and management platforms by automating DNS (A/SRV records), service registration, configuration, and integration workflows, transforming a multi-team, error-prone manual process into a single scalable automation pipeline. > Enhanced monitoring, alerting, and on-call effectiveness by implementing threshold-based logic, health scoring, and dynamic color-coded dashboards using Grafana/Prometheus, enabling faster incident detection, root-cause identification, and service prioritization. > Led migration of alerting and reporting databases supporting observability tooling, ensuring data integrity, backward compatibility, and zero-downtime transition, while keeping dependent dashboards, automation jobs, and reporting pipelines fully operational. > Remediated multiple high-severity (CVSS) security vulnerabilities across a Linux-based production fleet, coordinating package upgrades, kernel patches, and rolling updates to maintain system stability for real-time services and automated workloads. > Owned cross-functional automation initiatives end-to-end, from architecture and design to implementation, documentation, and rollout, collaborating closely with Operations, Security, Platform, and SRE teams across Agile/Scrum sprints to deliver reliable, scalable, and maintainable solutions.