Yixuan Li

Utilized WMS and ERP systems to actively monitor and resolve inventory discrepancies, making real-time adjustments that upheld inventory integrity and achieved a 98% accuracy rate. Streamlined omni-channel account SOPs to execute shipment schedules within multiple TMS, expediting lead time by 20% and reducing shipping errors by 15%. Developed and sustained comprehensive reports on inventory levels and shipping performance, driving a 10% improvement in on-time delivery rates. Delivered data-driven outbound reports during weekly client meetings , aligning with client business goals through performance analysis and strategic recommendations. Generated domestic shipment documentation and managed international customs clearance, ensuring 100% compliance with regulatory standards. Acted as a liaison between the 3PL company and clients, resolving shipping delays, returns and damaged goods issues, contributing to a 98% client satisfaction rate.