Yin See Soong

• Responsible for the Human Resources Operation functions in multiple countries (Malaysia, Australia, US, UK, Indonesia), which include salary/payroll administration, employee relations, compensation and benefits, and other HR related support services. • Performs general office support functions and assist area personnel as necessary. • Handles payroll and oversees the HRIS database. • Ensure that system records are accurately recorded and cross-checked. • Responsible for reporting functions on monthly/quarterly or ad-hoc basis. • Provides feedback (ie. Reward advise & employee benefits) to the management to enhance a better and cordial working environment. • Review and re-engineer HR process to achieve service excellence and delivery; to embed discipline and standards in all HR processes. • To build strong network with all local regulatory authorities and dealing directly with local bargaining unit representatives, as appropriate. • Ensure all essential policy and regulatory requirements are communicated and disseminated to the relevant parties on a timely basis. • Reviews, updates and maintains proper filing of insurance policy, HR handbook, performance appraisal form and training schedules. • Ensure all staff related policies, procedures and practices comply with local regulatory requirements, reflect best practice and are within Group directions. • Contributes to team effort by accomplishing related results as needed. • Resolve non-standard issues in a timely manner. • Liaise with various government agency on related matter.

• Implement the delivery, monitoring, administrative and general targets and tasks set by the Project Managers and ensure overall effective day-to-day administration of projects • Keep track of progress, changes of scope and correspondence with clients and relevant internal stakeholders, ensuring that processes are completed on time • Provide high-quality administrative support to the teams and take responsibility for the effective and efficient running of the project • Continuously maintain and improve the standard and content of DUG boilerplate text, templates and wording. This includes maintaining and updating lists of completed projects and descriptions of technical processes, etc. • Responsible for owning the project management processes. This includes understanding project goals, deadlines, and financial boundaries so they can best assist in allocate resources, benchmarking, scheduling project deadlines, and general coordination • Compile reports, e.g. Project timeline, Development Plan, Management Summary and Team reports • Quality control and process improvement

• Preparation of monthly reporting to Head of HR and all stakeholders • HR Transformation project – end to end role • Process improvement • Managing over 100 of non locals and expatriate in Country on immigration matters • Verification and consolidating of input from various Business Unit • Maintain and verify the instruction on payroll from HRRMs and Business Units • Preparing the reconciliation of payroll • Preparation of statutory declaration forms and payments on timely manner • Manages queries on payroll and statutory from staff • Manages, computes and analyse tax computation queries • Preparation of tax provision • Preparation of tax assessment and clearance documentation • Main contact point with various related Government Agencies • Strengthening relationship: participating in career, workshop, participating in Sustainability and CSR activities • Resolve non-standard issues in a timely manner • Processing payroll for 3,900 employees • Workflow within own area organized to ensure optimum work levels and SLAs delivered • Streamlining of processes and procedures • Liaising with all stakeholders

• Verification and consolidating of input from various Business Unit • Develop Standard Operating Procedures and Process Operation Manual/ Instruction for Service Delivery • Tax Project • Maintain and verify the instruction on payroll from HRRMs and Business Units • Preparing the reconciliation of payroll • Processing payroll for 3,900 employees • Preparation of statutory declaration forms and payments on timely manner • Manages queries on payroll and statutory from staff • Manages, computes and analyse tax computation queries • Preparation of tax provision • Preparation of tax assessment and clearance documentation • Assisting in accommodation arrangement for expatriates • Assisting in application of visa and work permit for expatriates and foreign workers • Preparation of documents such as staff confirmation letter • Liaising with various related Government Agencies

• Office management and filing • Day to day secretary’s duties • Handling of payroll and HR matters • Purchasing capability for general office equipments, stationeries and staff refreshments • Travel arrangements and hotel reservations • Planning and co-ordinating company meetings, functions and staff activities • Accommodation arrangements for expatriates and workers • Assisting in tender • Project Coordinator • Preparing Reports • Assisting in application of visa for expatriates and foreign workers • Assisting in Arbitration process

• Office management and filing • Day to day secretary’s duties • Handling of payroll • Purchasing capability for general office equipments, stationeries and staff refreshments • Planning and co-ordination of functions • Travel arrangements and hotel reservations • Exposure to online hotel and tour reservations systems • Technical and advisory support to clients, product data entry and rectification of data entry issues

• Office management and filing • Day to day secretary’s duties • Purchasing capability for general office equipments, stationeries and staff refreshments • Planning and co-ordination of functions • Travel arrangements and hotel reservations • Exposure to online hotel and tour reservations systems

• Office management and filing • Day to day secretary’s duties • Co-ordinating and dealings with government agencies and travel agencies • Purchasing capability for general office equipments, stationeries and staff refreshments • Planning and co-ordination of functions • Exposure to bookkeeping from handling accounts reconciliation to invoicing and petty cash collection • Handling of payroll • Preparation and analysis of ticket sales report and BSP Billing System • Travel arrangements, air ticket bookings and issuance, and hotel reservations • Assisting in visa applications