yi pang

Automated data processing, creation of pivot tables, and generation of marketing reports using Excel VBA macros leading to a reduced time required to generate leads reports by 70% Created digital media content to engage audience through social media, allowing for substantial increase in lead generation since last quarter and increased CTR Regulating the CRM for insurance leads and generating weekly reports on excel to track movements and suggesting improvements of the process during marketing meetings, which resulted in closing multiple sales and reducing the direct-to-consumer sales process by 50% Social media monitoring and research to provide original graphic content for over 2000 followers, increased engagement and web interaction

Assembling Phi's very first marketing and operations team: aggressive promotion on campus and through social media, interviewing and screening process. Delegating tasks to each member and allowing communications between the team and the executive board. Arranging for meetings, assigning role KPIs and micromanaging. Budgeting, reserving spaces for venues, and allocating resources for event coordination which strengthened Phi Society’s on-campus presence and allowed students of the science faculty to engage with us Creating graphics for marketing campaigns to advertise upcoming projects, recruitment and academic sessions, strengthening Phi Society’s social media presence, credibility and value proposition

Networking with various companies in KW Region to establish their relationship with AIESEC and pitch the Global Internship Program to fulfill their hiring needs, sustaining business operations internally Conducting interviews and reviewed resumes in a screening process to provide the best interns for the companies which builds AIESEC’s reputation of securing the most qualified candidate for companies Providing servicing for interns: airport pick-up, house hunting, setting up bank and social insurance numbers, integrating them into AIESEC Laurier, arranging for socials to keep interns engaged

Contacting companies within kitchener-waterloo for potential sponsorship opportunities. Working with organizing committee to generate ideas for the branding, the sponsors, itinerary, website UI, social media promotion.

Worked as drink maker, cashier, and cleaner and memorized every specific task and drink recipe to ensure that operations ran as efficiently as possible and customer satisfaction always stays at its peak Provided excellent customer service by being quick with orders, helpful, and friendly, which resulted in gaining customer loyalty and strengthened the company’s reputation

Kept track of members’ goals and role performance indicators on Salesforce which aided in their self-evaluation and goal completion, which strengthened their self-development and contribution to the organization Performed routine checkups on team members to ensure their productivity and satisfaction within the organization and reduce turnover

Planned community events by acting as master of ceremonies, budgeting, collaborating with networking partners, and created social media promotions to unite and empower the youth within the community. Wrote agenda and meeting minutes to be posted in an organized and timely manner to ensure that colleagues were always informed and on-task. Assisted with writing grants for the youth council

Ran food deliveries, prepared the meals and interacted with the seniors ensuring optimal satisfaction Worked as a cashier in their convenience shop, ensured all products and transactions were monitored and accounted for, opened and closed shop area when necessary

Process improvement and automation implementation in reconciliation tracking.