Yen Yap

1. Audit & Compliance Readiness (USFDA, GMP, NPRA & Internal Audits) • Clear any administrative backlogs impacting regulatory and business audits • Ensure strict compliance with USFDA, GMP, NPRA, and internal audit requirements, including documentation, SOP adherence, and audit trail completeness • Support preparation and follow-up on audit observations, ensuring corrective/preventive actions 2. Budget Management & Financial Oversight • Preparing, managing, and monitoring the administration budget for Corporate, Commercial offices and manufacturing sites • Ensure procurement and office supplies management are aligned with budgetary constraints 3. Operational Excellence • Ideate and co-lead with Manager on overarching administrative procedures and systems to streamline processes, minimize delays, and enhance efficiency • Conduct random spot checks and compliance reviews on Gemba walk records to ensure proper monitoring and adherence in the areas of office services, facilities management, as well as waste and laundry management • Manage plant visits and employee engagement activities. 4. Vendor, Stakeholder & Event Management • Oversee vendor qualification, contract renewals • Facilitate smooth and effective communication across departments to support business operations • Represent Admin Department in business conferences, plant visits, and official company events in collaboration with cross-functional teams • Ensure company-wide events, visits, and engagements meet professional, compliance, and hospitality standards 5. Team Leadership & Development • Provide guidance and operational advisory to Senior Executives, ensuring role clarity, workload management, and performance delivery. • Facilitate training & development sessions for the administrative team and third-party workers (cleaners, lab boys, process assistants, security, gardeners, etc.).

· Managed full HR spectrum covering payroll, recruitment, training, employee relations, and administration for a China-owned drinkware manufacturer and an engineering & steel fabrication local company · Processed monthly payroll for 1000+ employees, including payroll reporting and variance analysis for management review and approval; also managed payroll, casual wages, statutory contributions, and employee benefits including insurance and SOCSO claims for 300+ employees · Managed end-to-end recruitment for all levels, including job postings, sourcing, shortlisting, interview coordination, selection, and offer preparation · Conducted weekly walk-in interviews and coordinated with labour agencies for mass hiring of non-executive roles · Delivered onboarding briefings, orientation, compliance training, and exit interview processes for new hires and leavers · Coordinated training programmes, conducted Training Needs Analysis (TNA), managed yearly training plans, handled HRDC claims, and maintained training records to track participation and effectiveness · Handled disciplinary cases, performance-related matters, investigations, and grievance-related matters in accordance with company policies · Ensured HR policies, employee handbook, and SOPs are updated in line with statutory, audit, and ISO requirements · Prepared HR reports and workforce analysis (headcount, overtime, payroll variance, manpower costing), and supported management reporting · Managed CIDB license renewal, employee certifications, and ensured compliance with labour laws · Oversaw general administrative functions including office operations, facilities, and daily HR operations · Acted as backup to manager, guided junior team members, and completed assigned projects

▪ Managed payroll, statutory payments, and administrative tasks for a glass manufacturer in South-East Asia, covering 250+ employees ▪ Organized employee engagement activities and company events, overseeing budgets for events like annual dinners, day trips, and festive occasions ▪ Implemented and managed COVID-19 prevention measures, ensuring compliance with SOPs ▪ Forecasted monthly departmental budgets for review and approval by the Finance Department ▪ Compiled and submitted weekly and monthly reports to the Managing Director and Headquarters ▪ Oversaw hostel operations, conducting inspections, maintenance, and managing rental and utility bills ▪ Managed canteen operations, ensuring meal fee settlements and adequate supply ▪ Supervised company drivers, vehicle management, insurance renewals, and petty cash handling ▪ Provided proficient written and verbal translations for notices, memos, and communication

▪ Managed payroll, wages, statutory payments, and administrative tasks for an Earthworks and Infrastructure company, supporting 300+ employees ▪ Drafted and issued various HR correspondences and ensured comprehensive documentation ▪ Managed contracts, renewals, and assisted in compiling invoices and expense claim submissions ▪ Managed CIDB card applications and coordinated necessary training sessions ▪ Managed company vehicles' road tax and insurance renewal ▪ Facilitated vehicle servicing and repair bookings ▪ Oversaw dispatch operations, office maintenance, and company asset management ▪ Managed company secretarial tasks, ensuring compliance with regulations and execution of resolutions