Yeidie Ortiz CPA, CCBP

- Arival Bank is a US-based bank, licensed and regulated by the Office of the Commissioner of Financial Institutions (OCIF) in Puerto Rico. - Our vision is to empower businesses and individuals with secure, efficient, and accessible financial solutions, driving growth and prosperity in the ever-evolving digital landscape.

-FirstBank Puerto Rico is the 2nd largest bank in Puerto Rico with branches in P.R. Florida and US Virgin Islands. -Responsible for the management reporting and budget monitoring process for the Consumer Lending Business (Credit Cards & Personal Loans). -Led the annual budget process and partner with the different support areas to ensure accuracy, and compliance with corporate policies. -Performed profitability analysis for Credit Cards products -Analyzed and monitored Consumer Business KPIs (drivers) and their impact on the financial results.

-Oversaw 35+ variable compensation programs for PR, Florida, USVI and BVI Regions. -Led the end-to-end design and implementation process of corporate’s variable compensation programs to ensure alignment with business units profitability goals and culture. -Developed manual of procedures, instructions for the annual program assessments, and provided guidance on the calculation of the different program budgets. -Conducted performance analysis to measure the programs’ effectiveness (ROI) and develop Ad Hoc reports. -Partnered with business leaders, Compliance, and Risk Departments to ensure the programs framework and targets were aligned with the business goals and complied with company’s policies and regulations.

-Provide accounting outsourcing services (General Ledger, Bank Reconciliation, Inventory and Financial Statements) for profit and not for profit organizations. -Perform attestation engagements (Compliance and Financial audits, agreed upon Procedures, Program Specific Audits). -Develop Ad Hoc analysis, Business Plans, Financial forecast, and Projections.

CitiFinancial Services (subsidiary of Citi, exited the servicing business in 2017) -Monitored branch performance for the United States Branch Network (63 branches) and PR Mortgage and administered their variable incentive compensation programs. -Designed new incentives compensation programs aligned with the Corporation’s objectives, including financial modeling and ROI analysis. -Trained field management and directors on the impact of the KPIs on the incentives plans and Field Report Tool platform. -Partnered with Senior Business Management, Compliance, Risk, Human Resources and Legal Management to ensure that the branch network production targets and incentive program framework drove the desired behavior and supports business outcomes. -Prepared and monitored the incentives expense budget, including forecasting variable incentives expense and partnering with the Parent Company Finance, to identify and analyze variances in budget and results. -Supported the business during the wind down phase, aligning the variable compensation programs to the business initiatives to avoid the portfolio deterioration and to keep the level of service and engagement among the field employees.

-Prepared Profit and Loss Statements including KPI ratios for 96 branches. -Presented monthly results, performance analysis and recommendations to PR Senior Management. -Calculated monthly, quarterly, and variable incentives for PR branch employees, District and Area Managers. -Administered the database used to generate the actual vs budget report of each branch, district, and region. -Analyzed monthly variances: Budget vs Actual, portfolio growth, delinquency trends, and incentives expense. -Prepared annual budget and the mid-year forecast for the incentive’s compensation expense.