YC Yoo

Operational Excellence: Oversee daily warehouse operations to ensure safety, accuracy, productivity, and on-time delivery across all customer accounts. People & Resource Management: Lead and develop warehouse teams, manage labor planning, and optimize resource utilization. Customer Fulfillment: Ensure service level agreements (SLAs) and KPIs are met, while maintaining high standards for inventory and order accuracy. Continuous Improvement: Drive process improvements, automation initiatives, and cost-efficiency projects in alignment with customer and business goals.

Customer Relationship Management: Serve as the primary contact for key clients, ensuring high satisfaction and long-term partnerships. Solution Development: Understand client supply chain needs and coordinate tailored 3PL solutions with internal operations and commercial teams. Performance Monitoring: Track KPIs, manage SLAs, and drive continuous improvement in service delivery and operational efficiency. Commercial Growth: Identify upselling and cross-selling opportunities to expand existing business and support revenue targets.

Leadership & Team Management: Lead and develop local footwear development and engineering teams to deliver high-quality, on-time results. Factory & Vendor Coordination: Oversee partnerships with factories and material suppliers to ensure efficient sample development and manufacturing readiness. Product Excellence & Innovation: Ensure fit, function, cost, and sustainability targets are met through technical validation, process improvement, and innovation. Global Collaboration & Execution: Act as the key Korea liaison with global teams, aligning development milestones and delivering regional insights.

Strategic Leadership: Define and drive category strategy aligned with brand vision, consumer needs, and business goals. Team Oversight: Lead and support project managers, ensuring timely product development and cross-functional alignment. Product & Line Management: Guide product creation across seasons, balancing innovation, cost targets, and commercial viability. Market & Consumer Insight: Analyze market trends and consumer data to shape product direction and maximize category performance.

Project Coordination: Manage the full development timeline from design hand-off to production readiness, ensuring all milestones are met. Cross-Functional Communication: Act as a central point between design, development, sourcing, and factories to align on product goals. Sample & Fit Management: Oversee sample tracking, fit approvals, and technical validations to meet brand and quality standards. Cost & Calendar Control: Monitor development costs and ensure timely execution in line with the seasonal calendar.