yasser ahmed

head of digital banking

About

* Hold 15 years of experience in Banking, Financial services, ATM, SST, Contact Center and Alternative Channels (Internet Banking –Mobile Banking – Mobile ATM) * Extensive work experience with local and Multinational organizations such as Commercial International Bank, Credit Agricole Bank of Egypt, Barclays bank Egypt and Gulf International Bank – Bahrain / KSA. * Developed excellent knowledge in the alternative and digital channels business and technology, utilizations & MIS and payments industry. * Proven experience in Alternative and digital channels business management, marketing and processing. * Experienced in problem solving and managing the resolution of complex issues in a timely manner. * Proven experience in creating a unique retail banking proposition from scratch, covering all business aspects such as systems selection, processes writing, UAT, digital signage & content management system selection, and self-service terminals designing. * During all my previous works I showed a high level of integrity and an ability to handle problems in a good way.

Country

egypt

City

egypt

Industry

banking

Skill

banking, retail banking, payments, management, internet banking, strategy, business development, finance, mis, business planning, team management, relationship management, financial services, core banking, leadership, atm networks, risk management, team leadership, direct channels, self service, management information systems, business analysis, agile project management, organizational leadership, executive leadership, digital transformation, business strategy, six sigma, project management, strategic planning, database development, corporate finance, big data, databases, microsoft project

Experience

agm, head of digital banking

egbank

2015-9 - Present · 11 yrs 1 mo

* Leading the set up of the direct channels' departments (ATM * Contact center * Internet and Mobile banking * Digital devices) according to the state of the art for a reinvented and aggressively growing bank in Egypt

alternative channel business development manager

credit agricole egypt

2006-1 - 2007-7 · 1 yr 7 mos

â senior supervisor installation and contracting atm and electronic channels

cib commercial international bank”

2001-5 - 2006-1 · 4 yrs 9 mos

head of digital banking

aibank بنك الاستثمار العربى

2017-10 - Present · 9 yrs

alternative channel business development manager

barclays

2007-7 - 2011-9 · 4 yrs 3 mos

 Responsible for E-channels management, including day-to-day and long term strategy, Develop overall strategy for alternative channels to support the business proposition of Consumer Transactions Banking.  Lead overall efforts to develop, enhance and rollout remote banking channels and functionalities to support key Consumer Transaction Banking propositions  Primarily responsible for supporting and developing ATM, Self-Service and SMS / MMS banking services & any other technology based on the new channels with a view to enhance functionality, improve operational efficiency and maximizing profitability.  Responsible for setup and manage the Internet Banking, IVR and Mobile Banking according to the state-of-the-art.