Yasmina Vally Levesque

Head of Supply Chain APAC @ Ingenico

About

Senior Supply Chain & Operations leader with 15+ years of international experience across EMEA and APAC, combining commercial exposure and end-to-end operational leadership. I currently lead Supply Chain operations across APAC, owning regional execution from order intake to delivery, EMS and manufacturing interfaces, logistics, and governance — in direct support of business growth, customer performance and operational resilience. I have strong exposure to hardware lifecycle constraints, including forecasting volatility, production capacity, supplier dependencies, logistics risk and service-level commitments in regulated and high-availability environments. My background spans Sales, Customer Operations, Supply Chain and Logistics, enabling strong alignment between revenue objectives, customer experience and execution excellence. I have managed regional operations and commercial activities across Europe, Middle East, Africa, Asia and Australia, working in complex, multicultural environments. Throughout my career, I have led regional transformations, redesigned operating models, negotiated strategic partnerships, and built high-performing teams across multiple countries. I work closely with Sales, Finance, Product and Engineering to balance service level, cost, speed-to-market and scalability. My leadership style is pragmatic and people-driven, combining hands-on execution with strategic thinking to deliver sustainable results in fast-moving environments. Outside of work, I am passionate about theatre — a discipline that continuously strengthens my communication, executive presence and leadership on and off stage.

Country

City

Australia

Industry

Financial Services

Skill

Project Management, Team Leadership, Procurement, Customer Service Operations, Logistics Management, Supply Chain, Sales&Marketing, Management, Management des comptes-clés, SAP, Export-Import

Experience

Head of Supply Chain APAC

Ingenico

2024-5 - Present · 2 yrs 5 mos

Sydney, New South Wales, Australia

Regional executive role leading end-to-end supply chain operations across APAC, supporting business growth, customer delivery performance and operational resilience in a complex, multi-country environment. • Own and drive regional supply chain strategy aligned with commercial priorities and product roadmap • Lead order management, logistics, manufacturing interfaces and governance across APAC markets • Structure and scale regional operations, including process standardization, decision frameworks and risk management • Partner closely with Sales, Finance and Product to balance service level, cost and speed-to-market • Lead regional teams and external partners to improve execution, accountability and customer focus

Head of Customer Operations, Asia Pacific, Kodak Moments

Kodak Alaris

2023-3 - 2024-5 · 1 yr 3 mos

Singapore

Operations Manager, Asia Pacific, Kodak Moments

Kodak Alaris

2019-6 - 2023-3 · 3 yrs 10 mos

Singapore

Responsible for Asia Pacific region for digital photo business, Kodak Moments. Manage a team of 3 direct staff and 4 indirect. Handle all support functions: customer service, order management, logistics, supply chain, trade compliance. Coordinate the relation with 3PL warehouses in Xiamen, China and Sydney, Australia. Negotiate the shipping rates and define a new model for Kodak Moments Operations. Manage contracts’ renewal, new sales agreement and internal approval process. Work on new projects to streamline the business and increase efficiency, ex: communication via Teams/SharePoint with factory.

Logistics and Channel Service Manager

Rotimatic

2018-10 - 2019-4 · 7 mos

Singapore

Manage transportations network end to end from factory to customers in a B2C environment and for Reverse Logistics. Monitor customs and import regulations in target markets. Ensure shipments documentation is compliant. Track shipments quality, costs and deliveries. Negotiate and manage logistics and warehousing costs with external partners (3PL warehouses). Define Supply Chain requirements for IT systems (ERP, Order Management, CRM…) and propose system improvements. Start a sales project to develop B2B business in Singapore: HORECA and MNC pantries. Look at the optimal business model and meet potential customers.

Business Development Manager

Kodak Alaris

2016-9 - 2018-3 · 1 yr 7 mos

London, United Kingdom

Responsible for 8 sales accounts in Middle East and Africa (MEAF). Run sales campaigns to create demand. Achieve territory sales target, support annual business objectives and execute sales plans accordingly. Identify new business opportunities: follow-up on leads and generate new prospects through programs using Digital Tools. Develop partnerships with Key Accounts.

Customer Interface Manager, Emerging Markets

Kodak Alaris

2013-12 - 2016-8 · 2 yrs 9 mos

London, United Kingdom

Responsible of Middle East, Africa, Russia and Eastern Europe markets for photo business. Manage a Customer Service team. Develop telesales activity within the team: proactively contact customers to sell AGX paper, chemistry, film capture and kiosks, help contribute to delivering on the regional ACP goals and identify any potential new business opportunities. Perform trade compliance.

Export Customer Service Manager

Eastman Kodak Company

2008-7 - 2013-11 · 5 yrs 5 mos

Dubai, United Arab Emirates

Responsible of Middle East and Africa markets. Manage a team of 5 persons. Order management (SAP). Maintain processes as per Kodak policy and auditor’s compliance. Work on projects to improve efficiency of the Customer Service department.

Import Export Director

Somaco Group

2003-3 - 2008-6 · 5 yrs 4 mos

Mauritius

Identified potential customers in Reunion Island, Comoros, Mauritius and Madagascar. Launched new brands and monitored promotional actions in collaboration with clients and suppliers. Searched new suppliers -negotiated exclusivity contracts, dealt with payments terms (LC, CAD) and Incoterms. Projects: implemented company website, intranet, access database and statistics analysis tables.