Yasintha F Natalia

Head of Business Solution 1ENGAGE (META Business Service Provider) @ 1ENGAGE

About

To find out more or to connect with me, feel free to contact through yasinthanatalia@gmail.com

Country

Indonesia

City

Jakarta

Industry

Information Technology & Services

Skill

A2P SMS, Channel Partners, B2B Sales, E-commerce Optimization, Socialcommerce, Partnerships, Whatsapp Business API, SaaS, Business Solution, Use Case Development, Conversational Marketing, Automotive Aftermarket, Product Development, User Experience Testing, User Experience Design (UED), Brand Development, Communication, Strategic Partnerships, Project Management, Automotive Sales

Experience

Head of Business Solution 1ENGAGE (META Business Service Provider)

1ENGAGE

2023-3 - Present · 3 yrs 7 mos

I help businesses leverage the WhatsApp Business API to create seamless end-to-end customer journeys. My role focuses on technical customization and strategic data implementation to drive user retention and operational efficiency. Key Responsibilities & Impact: Business Solution: Lead client needs analysis to translate complex business challenges into tailored 1ENGAGE platform configurations. Technical Implementation: Oversee the end-to-end setup of the WhatsApp Business API, ensuring seamless integration with existing client CRM and support ecosystems.

Business Development

TikTok

2022-10 - 2023-4 · 7 mos

Jakarta Metropolitan Area

Business Partnership & Development Manager

Bukalapak

2021-3 - 2022-10 · 1 yr 8 mos

Kebayoran Baru, Jakarta, Indonesia

- Determine OKR target or quarterly plan (Revenue, ROI & EBITDA) based on product roadmap. - Outreaches, negotiates and determines partnership opportunities with external organizations which focus in automotive industry(specific with dealership, automotive brand, and multi-finance) - Maintains relationships with multiple partners and acts as the first escalation point with any challenges with execution. - Explore new business opportunity in automotive area with the end goal of driving incremental revenue and (or) acquiring new partner.

Channel System Development Assistant Manager

Hyundai Motor Company

2020-1 - 2021-3 · 1 yr 3 mos

Jakarta, Indonesia

- Hyundai Motors Indonesia lead point for Click to Buy Project & Dealer Management System Implementation - Rollout tasks in each dealer mainly supporting UAT, End User training and Data Migration support - Support PM tasks such as Entire Project Planning, Progress management, Issue Management - Click to Buy and DMS Rollout Support : Create Plan & Business Flow and support users mainly in UAT, End User training, data migration support as Business Analyst. - Lead & facilitate meeting and discussion related DMS & Click to Buy Project with Sales Operation, Hyundai Auto Ever and Hyundai Motors Company

Product & Pricing Analyst New Car

Astra Credit Companies (ACC)

2018-5 - 2019-2 · 10 mos

Greater Jakarta Area, Indonesia

- Analyzing product & credit package for Automotive Products - Arranging events and promo collaboration between main dealers & financial services

National Remarketing Analyst (Auction Market)

Astra Credit Companies (ACC)

2016-5 - 2018-5 · 2 yrs 1 mo

Greater Jakarta Area, Indonesia

- Analyzing car losses in repossess & auction market for Astra Automotive Products - Business process development for car auction process on digital platfom