Yas A.

Salesforce Administrator: • Salesforce administration, governance, and compliance for the entire company, including user license management, audit, migration, and communication • Provides on-demand Salesforce support to users by addressing inquiries and resolving issues to ensure an excellent user experience Global Sales Support: • In charge of end-to-end purchasing, technical and non-technical, in support of the Global Sales team based on budget, targets, and deadlines • Point of contact for Ph Team Sales Support • Point of contact for recruitment initiatives (backfill and increments) • Point of contact for vendor management and sourcing Sales Enablement: • Managed global projects initiated by the Chief Client Officer and by the VP of Sales Enablement • Develop and maintain project plans, identify resource needs, and manage project schedule • Collaborate effectively across teams to define strategy, goals, and commitment to timelines and deliverables • Own communications to project members and stakeholders on progress, issues, and risks, including regular status updates and analysis • Develop change management strategies by identifying key stakeholders, approach, and communication plans for implementing new processes, technology, and/or tools. • Collaborate effectively while managing competing priorities • Analyzes and drives insights, develops detailed action plans, and tracks progress. • Work effectively with tight deadlines in a fast-paced environment • Manages and executes programs from start to finish. • Resolve and analyze quantitatively and effectively prioritize deliverables

Executive Assistant: • General administrative support to the assigned C-level stakeholder/s • Performed project management and implementation as assigned by the stakeholder/s • Managed information obtained related to the project/tasks assigned to the stakeholder/s securely • Handling confidential and sensitive information and communications with discretion • Logistics on any related project assigned to the stakeholder/s • Client engagement and coordination • Reports review, consolidation, and analysis • Travel management • Email and calendar management • End-to-end travel management • Expense and reimbursement management • Monitoring of activities and operations in the absence of the stakeholder/s • Events coordination related to the C-level stakeholder/s' tasks

• Study the market behavior of the financial industry in Australia • Created process flow for sales and marketing • Strategically set up tools, approach, techniques for market penetration in the Australian Region • Lead generation for Financial Industry for a specific product/ service • Call out with preemptive approach to speak to Financial Practitioners with regard to Corporate Regulations • Conceptualize Webinars and Discussions for better know how of the service and product. • Initiate digital marketing for product specific to the project across social media • Documentation and reporting of process development

• Lead generation through networking events, campaign ads, marketing campaigns • Account management (end to end consultative selling) customer support, territory management • Improves marketing strategy through thorough assessment of current marketing channels and efforts • Create, polish and maintain campaigns which involves creation of marketing collaterals, website updates and social media accounts as well as polishing of collaterals for branding • Delegates tasks by cascading objectives and procedures to specific projects • Works closely with clients to determine requirements and formulate solutions related to Software Testing and Quality Assurance • Build good business relationships with clients and looks for additional opportunities for business growth • Maintaining a database of profile of IT Consultants of the company deployed to respective clients • Mentoring intern on how to market the company and better boost recruitment and acquisition of clients • Maintains weekly reports to be submitted to the manager and the ExCom • Updates schedules for meetings, events and other related marketing efforts • Rolls out campaign through html format

• Identifies trendsetter ideas by researching industry and related events, publications, and announcements • Screens potential business opportunities by analyzing market strategies, requirements, and financial capabilities Locates or proposes opportunities by contacting potential partners; discovering and exploring • Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals. • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements • Creates marketing initiatives which will fit the needs and requirements of the company • Protects organization's value by effective corporate branding • Updates job knowledge by facilitating weekly talks with team members and sharing of best practices • Mentoring, coaching, motivating of team members related to their performance as regular review and performance tracking is conducted • Tracking individual contributors and their accomplishments.

• Greatly contributed to the sales of software solutions to a diverse range of customers, including but not limited to new client generation and existing accounts. • Developed a plan that details the marketing effort, goals and objectives to be achieved within a specific time frame. • Improved the visibility of our campaign through my contribution to SEO (website optimization) by way of systematic collection and analysis of data relating to market feasibility of our products and services. • Continually developed a strong knowledge of the market, web-based techniques and kept abreast with on-line marketing in order to elicit awareness of our marketing campaign and gain competitive edge over business competitors • Systematically forecast-ed BPO and ITO businesses that resulted to possible opportunities. • Maintained and kept the updates of our database system (SalesForce) to provide a more effective feedback and improved integration. • Assisted our Vice Presidents by handling and scheduling client meetings, site visits and conferences in follow-up of prospective clients • Performed client services to accounts assigned to the team. • Mentored supervised and assisted every new team to achieve their set goals on a monthly basis. • Prepared regular reports on progress development.

• Assisted in the development of business plans to evaluate the feasibility of a start-up venture by way of gathering information from different sources including on-line searches and social media marketing. • Introduced online strategies for market lead generation via internet searches by using multiple strategies as appropriate, such as: direct sourcing; networking; professional associations; internet options such as social networking sites, Boolean search strings, referrals, etc • Analyzed strategies for lead generation thru online resources by segmenting the market for an “in-demand” territorial approach with the sole purpose of generating the specific customers’ interests for the company’s products and services. • Provided the company with information in identifying the market opportunities from the data gathered thru a specific defined geographic • Contributed to the realistic forecast of the potential business that can be generated in a specific region. • Provided essential assistance to our Regional Director by setting appointments to prospective clients. • Closely coordinated with the clients on matters relative to the projects. • Prepared concise reports on all project updates in the assigned region

• Identified, acquired, and developed new accounts by way of strategic web researches to increase the company’s revenue and client base. • Worked, coordinated with, and assisted the Recruitment Director in securing the Job Order requirements of the client. • Handled recruiting activities by extensive search of candidates from different data bases and job boards; matching the skill-sets specified in the job order. • Conducted preliminary screening of qualified candidates by phone interview. • Negotiated for pay rate with candidates if necessary with consideration of the prevailing market rate and balancing skill-sets and cost. • Preparation and submission of recommendation to our Recruitment Director. • Achieved a dramatic growth of the company’s revenue due to the development of business with a big company owned by the New York Times. • Due to the US economic crunch and unlimited resources, the company redirected their corporate direction and decided to merge with another group that resorted to the total retrenchment of all offshore workers.

• Supervised a number of Account Managers to ensure the attainment of sales goal of the Division • Improved sales and developed business growth in my assigned US territories (Mississippi, Kansas and Wisconsin) which require keen knowledge in utilizing internet search engines with strong understanding of territory development, sales management, problem solving as well as account management and customer service. • Increased the company revenue target by way of up-selling the online courses of the company via the integration of the existing learning management system using the SCORM (Sharable Content Object Reference Model) for web-based e-learning. • Provided staff development, including coaching and mentoring, together with reflective supervision to maximize the power of shared learning especially in the selling skills, account management, and customer service. • Provided general assistance to staff for the enhancement of process skills such as team functioning, effectiveness as well as systems thinking skills. • Provided assistance in the evaluation of new employees by measuring their performance versus the company’s standard.

• Account management, customer support and territory management. • Developed and implemented new sales and marketing strategies to increase business and market share in my assigned US territories by way of effective utilization of online resources. • Achieved sales and revenue growth by increasing customer accounts and generated added sales from existing customers. • Worked with clients to determine requirements and formulate solutions and set pricing • Played a major role in introducing and promoting the growth of the company’s new web based training learning system. • Exceeded consistently all sales and revenue goals for the years 2006 and 2007 and became one of the top 10 sellers of the company that resulted to my promotion to the position of Sales Account Executive