Yann Bastos

Atuo na gestão e desenvolvimento da operação comercial da empresa, liderando o time de fechamento (Closers) para garantir eficiência de funil, qualidade no atendimento e crescimento sustentável de receita. Sou responsável por estruturar processos comerciais, governança de CRM (HubSpot), além de acompanhar indicadores de performance, conversão e pipeline para gerar previsibilidade e tomada de decisão orientada a dados. Também lidero iniciativas de, treinamento e padronização de playbooks, fortalecendo a cultura de alta performance e foco em resultados.

Atualmente lidero um projeto temporário de construção completa do setor comercial da Brainglish, uma escola focada no ensino de idiomas. Nosso objetivo é oferecer fluência em inglês em até um ano para nossos alunos. Principais responsabilidades: • Desenvolvimento do pitch comercial, com abordagem clara e persuasiva para captação de leads qualificados; • Estruturação de metas e OKRs alinhados à estratégia da empresa; • Criação do manual de boas práticas para garantir excelência operacional da equipe de vendas; • Implantação do processo de onboarding para novos vendedores, assegurando integração rápida e performance desde os primeiros dias; • Realização de treinamentos regulares para capacitação da equipe, com foco em melhoria contínua; • Definição e monitoramento de KPIs estratégicos a partir dos dados do CRM, com ajustes táticos conforme a performance.

IPNET Growth Partner is a Brazilian company with over 18 years of experience in the technology market, specializing in cloud solutions and a Premier Partner of Google Cloud in Latin America. Responsibilities: Experience in implementing growth strategies and best practices for internal teams. I have experience with Google services, leading growth initiatives for the implementation of Google Workspace, with a focus on results and continuous optimization. Experience in data analysis, identifying growth opportunities, creating training materials, and implementing effective solutions to drive the adoption and success of Google Workspace in different markets.

Conquer is a business school that offers courses, training, corporate training and practical specializations focused on teaching skills that traditional colleges and postgraduates do not include in their curriculum, such as emotional intelligence, personal finance, digital marketing, leadership, analysis [ …] Responsibilities: Responsible for hiring, managing and training the team, structuring the commercial sector and creation of goals, OKRs and establishment of routines for the sector and analysis of different types of performance indicators and commercialization processes. Manage the inside sales team to serve companies and B2C customers. Creation of strategies for upsell and cross selling. Strategic planning in the development of action plans and marketing strategies; feedback routine with the team and 1:1.

BYJU'S FutureSchool is an online education technology platform that offers both personalized online private lessons, with one student and an exclusive teacher, and online classes in closed groups of four students, also with an exclusive teacher. Designed to be a school of the future in our teaching methodology and the way our students learn, our hands-on, interactive curriculum inspires creative ideas and generates creative results. Our proprietary, research-based curricula include programming for students ages 6-15. Responsibilities: Responsible for commercial planning, marketing strategy and team training, seeking improvements and good practices. Development of the work strategy, creation of goals and OKRs with a focus on the team's objective. Clear communication of team tasks. Feedback routine with the team and 1:1. Manage team inside sales and report on the team's progress. Support the customer success team to develop an upsell strategy. Responsibilities: Responsible for hiring, managing and training the team, structuring the commercial sector and creation of goals, OKRs and establishment of routines for the sector and analysis of different types of performance indicators and commercialization processes. Manage the inside sales team to serve companies and B2C customers. Creation of strategies for upsell and cross selling.

Responsible for visiting health stakeholders. Provide stakeholders with information on access, cost, effectiveness and drug savings of the products I represent. Meet demand and market share goals established for my territory and act in prospecting for new customers.

Responsible for analyzing and monitoring the goals, analyzing and redirecting the efforts and dedicated resources, selling to the clients of the generated lists. Manage partnerships. Weekly result reports to management. Development and monitoring of KPIs relevant to expected deliveries. Management of sales team with a focus on sales.

Responsible for receiving the bidding processes, quotation and survey of product availability, after accepting the product quotation, managed the purchase of the material and control of the delivery logistics. Monitoring of performance indicators to control results.

COLLECTION Customer service by e-mail, telephone and in person, change of ownership and address in the system, sending of 2nd ticket via e-mail, launching apportionment of accounts to be charged in the tickets, follow publication in RA, issue Letter of nothing, separate and check receipts of condominiums, file condominium documents, comply with policies, practices and organizational guidelines. LEGAL To forward documents of defaulters to the offices, assist legal office in the calculation of debit, perform control of agreement, of payments of fees and procedural costs, perform the control of receipt of the agreements and low in the system, generation of the tickets according.