Yang Liu

•Coordinate 20+ cross-time-zone interviews weekly, partnering with hiring managers and interview panels to ensure efficient scheduling and alignment throughout the hiring process •Conduct candidate prescreening to evaluate qualifications, communication skills, and alignment with hiring requirements •Partner with hiring managers and engineering teams to support hiring technical roles (e.g., mechanical, thermal, engineers, Procurement Specialist) •Manage candidate pipelines by tracking progress, following up with stakeholders, and ensuring timely movement across hiring stages •Support job postings, resume screening, and sourcing initiatives to build qualified talent pipelines •Ensure strong candidate experience through timely communication, structured interview processes, and effective promotion of company value proposition to improve candidate engagement and offer acceptance rates

•Managed full-cycle recruitment and onboarding for IHSS caregivers, ensuring sufficient workforce supply to meet client needs •Conducted 200+ monthly candidate prescreen calls, assessing qualifications, eligibility, and role fit •Delivered onboarding training for 50–70 new hires per month, ensuring compliance with program policies and documentation standards •Coordinated background checks and onboarding processes while maintaining accuracy and regulatory compliance •Maintained and updated HR databases, tracking candidate status, onboarding progress, and workforce availability •Collaborated cross-functionally to support onboarding, benefits coordination, and workforce transitions •Led community outreach and recruitment campaigns, expanding candidate pipelines across diverse populations •Increased provider recruitment and onboarding by 50–80% YoY through targeted sourcing strategies and process improvements

•Introduced the DC program to clients, assisted with enrollment, conducted pre/post-survey calls, scheduled device shipments, and addressed questions and concerns to ensure high satisfaction and engagement. •Conducted follow-up interviews, gathered user experience data, and contributed to conclusions, enhancing program effectiveness. •Performed in-person and virtual group trainings, provided technical support, and handled updates and troubleshooting for Apple digital devices, improving clients' digital literacy. •Conducted outreach initiatives, expanding program awareness and participation. •Recorded accurate data and assisted with reporting, maintaining data integrity. •Coordinated with multiple departments and connected clients with additional support through referrals to the I&A department and community resources.

•Managed high-volume scheduling, patient intake, and front desk operations in a fast-paced healthcare environment •Maintained accurate and confidential patient records in compliance with data privacy regulations •Verified insurance coverage and educated patients on benefits, improving customer satisfaction •Coordinated with labs and internal teams to ensure timely processing of prescriptions and orders •Generated daily operational reports to support workflow optimization and performance tracking

•Managed project timelines, vendor coordination, and cross-functional communication for international programs •Oversaw budgeting and cost control, optimizing vendor negotiations and operational efficiency •Supported process improvements and internal training initiatives to enhance execution quality •Coordinated complex travel planning with strong attention to detail and customer service