Yang J.

Manager, Platform Services & Enterprise Architecture @ Canadian Securities Administrators (CSA) - Autorités canadiennes en valeurs mobilières (ACVM)

About

I have over ten years of experience in technology, dedicated to creating value through practical solutions to business challenges. I lead engineering and operations teams, emphasizing technology leadership and business management. I develop strategic technology roadmaps that drive innovation and enhance growth. My work consistently generates value, including reduced costs, faster certifications, improved reliability, and stronger client satisfaction. I simplify complex technology, such as cloud infrastructure and security compliance, into actionable insights that provide valuable perspectives for executives.

Country

Canada

City

Toronto

Industry

Information Technology & Services

Skill

Cloud Unit Economics, IT Financial Management (ITFM), Cloud Architecture & Infrastructure (Azure/AWS), DevSecOps, Cross-Functional Stakeholder Management, IT Governance, Technology Roadmapping, Amazon Web Services (AWS), Microsoft Azure, Incident Management, Customer Retention, JIRA, Customer Service, Cross-functional Team Leadership, Confluence, SOC 2

Experience

Manager, Platform Services & Enterprise Architecture

Canadian Securities Administrators (CSA) - Autorités canadiennes en valeurs mobilières (ACVM)

2023-4 - Present · 3 yrs 6 mos

Toronto, Ontario, Canada

VP, Infrastructure and Cloud Operations

ThoughtWire

2022-8 - 2023-4 · 9 mos

Toronto, Ontario, Canada

Compliance & Security: • Achieved SOC 2 certification in 60 days. • Conducted comprehensive audits of AWS/Azure environments, resulting in a 64% reduction in monthly operating costs. • Drove significant financial savings by reducing monthly cloud operation costs by 64% after leading comprehensive audits of production AWS and Azure environments. • Key contributor to the strategic technical direction of Datadog adoption, leading to substantial improvements in overall system performance, operational streamlining, and increased efficiency across the organization.

Director, Platform Operations

iTmethods

2021-11 - 2022-8 · 10 mos

Toronto, Ontario, Canada

Client & Stakeholder Management: • Directed expert support and strategic oversight for critical DevOps pipelines (Jenkins, Jira, Kubernetes, etc.) provided to major financial institutions in North America and Europe. • Managed complex stakeholder relationships spanning client executives, technical experts, and external tool vendors to ensure seamless service delivery. • Reduced client P1/P2 incidents by 34% in the first 90 days via robust standard operating procedures. Compliance & Team Development: • Maintained rigorous compliance posture, assisting with audits crucial for AWS MSP and SOC 2 Type 2 Certifications. • Cultivated high-performing teams through targeted mentorship, recruitment, and professional development programs that prepared team members for leadership roles.

Director Of Infrastructure

JMIR Publications

2021-6 - 2021-10 · 5 mos

Toronto, Ontario, Canada

Operational Excellence & Resilience: • Executed a rapid rebuild of the AWS production environment to adhere to the cybersecurity roadmap. • Designed and implemented a Disaster Recovery/Business Continuity Plan (DR/BCP), improving Recovery Time Objective (RTO). • Improved production system stability (SLA) from 92% to 99.96% by promoting "Data-Driven DevOps" concepts. Efficiency & Compliance: • Reduced monthly cloud operating costs by 20% through optimization initiatives.

Director, Customer Success and Engineering Operations

ThoughtWire

2019-10 - 2021-5 · 1 yr 8 mos

Toronto, Ontario, Canada

Achieved SOC II certification in six months, creating all security policies and leading the audit engagement with external firms. Migrated core platform services from AWS to Azure with zero business disruption, enabling 100% remote operations during COVID. Delivered enterprise applications to major healthcare organizations, maintaining 99.9% uptime SLA compliance. Mentored and scaled high-performing teams, resulting in 200% team growth and improved cross-functional collaboration.