Yakov (Kovy) Young

Director of Epic and other clinical information systems to support & increase patient care and physician satisfaction for an academic institution.

Under administrative direction, manages university medical group (UMG) electronic health records (EHR) and document management systems including affiliated system components and interfaces; directs, plans, implements, and coordinates information systems for clinical products; develops training curriculum, training reciprocity, and training materials; develops reports for practice use and regulatory requirements including the Meaningful Use criteria initiative. • Managed day to day functions of technical staff including hiring, orientation, training, performance appraisals, and disciplinary actions in compliance with University guidelines; • Provided input for operational and capital budget information for fiscal year reviews. • Ensured data integrity and operational efficiency of EHR and document management systems including Epic, Cache, CloverLeaf, OnBase Logical Access, and Change Management Initiative • Implement monitoring practices; ensured operation of hardware, software and communication systems are functioning efficiently to maintain data integrity and end-user satisfaction. • Lead and participated in interdisciplinary groups and committees to develop policies and procedures, documentation standards, and best practices. • Oversees project management for upgrades and implementations; developed and enhanced processes to maximize efficiency; developed and enforced policies and procedures related to EHR and document management systems • Participates in planning, selection, and installation of process changes and Electronic Health Records (EHR) clinical applications system design and set up; • Evaluates and recommends improvements to system software; implements optimization functions; serves as liaison between departments and software vendor for specific applications; analyzes processes and related data to recommend automation improvements.

Proactively managed all major phases of a large healthcare facility including, operations, human resources/payroll, training, sales, public relations and marketing. Created and executed marketing strategies and coordinated all sales/marketing activities. Periodically met with area physicians concerning new products, formulary issues and scheduling. Utilized customer service skills in providing service for the indigent and the poor. Analyzing and managing all dental healthcare business accounts. Researched local dental facilities in multiple neighbouring cities. Over-all staff management. Implemented quality assurance procedures for dental healthcare facility and Risk Management. Verifying and contacting insurance companies. Prepared financial statement summaries for owners. OSHA/HIPAA Officer. Developed Electronic Medical Records. Coordinated account investigations of coverage with carriers and subscribers to recover lost revenue. PC Administration/Information Technology. LAN Support Created Electronic Medical/Health Records.