yair shpiz
customer support engineer - tier 3
About
FAE and Support Engineer at Mobilicom
israel
israel
telecommunications
integration, sdh, tdm, ip, telecommunications, testing, ethernet, carrier ethernet, pre sales, wireless, tcp/ip, dsl, cellular communications, switches, technical support, hands on training, networking, ethernet over sdh, proof of concept, customer service, tdmoip, problem solving, technical project manager, communication skills, focal point, customer service orientated, adaptability, initiative, rf, training videos, microsoft office, microsoft operating systems, microsoft servers, hyper v, ccna, lte
Experience
customer support engineer - tier 3
airspan networks
customer service technician
r.a.y buchler
Work in the laboratory and provided customer service for the company
pre-sale engineer
telrad networks
* Coordinate the company’s response to RFIs * Write and update User Manuals, Release Notes, and Data Sheets * Write and carry out marketing and technical training
project integration expert
rad data communications
final testing and integration in the final testing department
rad data communications
* Complete technical responsibility for the leading company product line in the fields of TDM over IP and TDM * Manage the training and certification of a team of four employees * Perform final developmental testing of digital and analog communication systems and PC/UNIX-based management systems * Perform in-depth tests of communication protocols, such as: TDM, SDH, IP, PW (TDMoIP) * Responsible for planning and implementing project integration, with an emphasis on interfacing equipment with the equipment of other companies, such as Juniper, Cisco, and ECI * Represent the company in dealing with its main customers abroad (T-Mobile, MOTOROLA, NASA) from the Proof of Concept stage to the completion of integration * Work with the company’s developers, plan, support personnel and project managers * Gained in-depth familiarity with the market’s leading communication protocols and testing equipment
technical project manager
logic industries ltd.
* Manage all technical aspects of multi-disciplinary projects to secure strategic installations, including the use of technologies / Monitoring, Alerts and advanced Tracking, while adhering to budgets, schedules and product quality * Manage the planning process, from the requirements definition stage to the approval of the execution of plans * Support, troubleshot, and control on-site execution of plans * Manage integration to the delivery stage
fae and support engineer
mobilicom
* Carry out field trials and demonstrations at world wide customers' sites * Develop training materials such as power point presentations and videos. * Write technical documents, User Manual, Assembly Guidelines and Installation Instructions. * Develop planning tools like link budget * Carry out Web training as well as hands-on and on the job training * In house support for IT issues with networking and Microsoft products
Education
engineering
yair shpiz's Contact Information
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