yahia safwat

* Supporting the sales director in managing, providing product orientations for marketing and sales departments * Approaching new leads and customer through regional market in exhibitions in countries like Kuwait, United Arab Emirates and Oman * Develop and maintain relationship with the clients to conduct sales meetings and presentations. * Identifying and networking with reliable channel partners resulting in deeper market penetration * supporting the sales director on sales operations and administration to maximize revenue generation and lead closures; * Help the sales director in exploring business potential and opportunities as well as clientele to secure profitable business volumes; * Forecasting sales targets and reporting to the sales director. * Maintain up-to-date information on all customer interactions in the CRM Database. Respond to sales queries of existing and potential customers. * Generate revenue for the company through sales.

* Effectively manage large amounts of incoming calls * Identify and assess customers’ needs to achieve satisfaction * Build sustainable relationships of trust through open and interactive communication * Provide accurate, valid and complete information by using the mobinil right methods/tools * Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies * Take the extra mile to engage customers

* Essential Functions: * Generate and qualify leads through cold calling and company data base. * Manage leads by tracking and following up on them. * Conduct sales presentations and product demos via the phone. * Close sales and meet monthly sales goals in accordance with development plan. * Attend telesales competitions with other companies. * Work with affiliate sales to cross-generate leads.