Yadunand Joshi

Dy. Manager - Customer Connect @ Brigade Group

About

"I am a highly motivated professional with a background in architectural engineering and a passion for creating functional, aesthetically pleasing spaces. With hands-on experience gained during my studies and work in an interior fit-out studio, I have developed a strong foundation in translating design concepts into practical, impactful solutions. In the early stages of my career, I actively participated in site operations, collaborating with contractors and vendors to ensure the seamless execution of interior projects. This hands-on experience provided me with valuable insights into the complexities of construction processes and the critical importance of efficient project management. Building on my architectural expertise, I transitioned into a sales role focused on modular interiors. Through effective communication and consultative selling, I have successfully nurtured relationships with clients, delivering tailored solutions that meet their unique design and functional needs. In my current role, I am responsible for overseeing and delivering completed interior projects, including apartments, to our valued customers. This involves managing the final stages of the project lifecycle—ensuring that every detail, from design to construction, is executed with precision, all while meeting client expectations. My focus is on delivering high-quality results and ensuring customer satisfaction, while streamlining processes for timely and efficient project delivery. Combining my technical knowledge with a keen eye for detail and a deep understanding of design principles, I am committed to delivering exceptional results in every project I undertake. I thrive in dynamic, collaborative environments and continuously seek innovative approaches to enhance the client experience and achieve mutually beneficial outcomes. As I continue to expand my skill set and explore new opportunities, I remain dedicated to contributing to the growth and success of organizations in the interior and design industry."

Country

India

City

Bengaluru

Industry

Architecture & Planning

Skill

SAP CRM, Zoho CRM, Architectural Design, SketchUp, AutoCAD, Architecture, Revit, Design Research, Sustainable Design, Architectural Drawings, AutoCAD Architecture, Critical Thinking, Problem Solving

Experience

Dy. Manager - Customer Connect

Brigade Group

2024-7 - Present · 2 yrs 3 mos

Bengaluru, Karnataka, India

Sr. Executive - Customer Connect

Brigade Group

2023-8 - 2024-6 · 11 mos

Bengaluru, Karnataka, India

With a comprehensive background in interior design, I now oversee the successful transition of completed interior projects to customers. My role includes: Project Handover Management: Solely responsible for coordinating with project teams and stakeholders to ensure a smooth and efficient handover process. Client Walkthroughs: Conduct detailed walkthroughs with clients to review and confirm that all aspects of the interior project meet their expectations. Stakeholder Coordination: Liaise between internal teams and external stakeholders to address any final adjustments and ensure project completion to client satisfaction. By combining my design coordination expertise with meticulous project handover management, I ensure that every client experiences a seamless transition and full satisfaction with their new interior spaces.

Sr. Executive - Interior Sales

Brigade Group

2022-11 - 2023-7 · 9 mos

Bengaluru, Karnataka, India

Building on my design coordination expertise, I transitioned into a sales role focused on consultative selling. In this position, I: Consultative Selling: Utilize my design knowledge to provide informed and customized solutions, addressing client needs and guiding them through the decision-making process. Client Relationship Management: Foster strong relationships with clients, leveraging a deep understanding of design principles to enhance their experience and satisfaction. Strategic Sales Initiatives: Develop and execute sales strategies that align with client needs and project objectives, driving successful outcomes.

Sr. Executive - Interiors (Design Coordinator)

Brigade Group

2021-7 - 2022-10 · 1 yr 4 mos

Bengaluru, Karnataka, India

As a Design Coordinator at Brigade Plus, the in-house interior solutions team of Brigade Group, I specialize in transforming client visions into practical and aesthetically pleasing designs. My role primarily involves: Client Engagement: Leading design meetings to understand and analyze customer requirements, ensuring alignment with their preferences and needs. Design Solutions: Crafting functional and aesthetically appealing interior solutions tailored to individual units within our projects. Project Coordination: Collaborating with clients and internal teams to ensure seamless execution and delivery of design concepts.