Harshita Yadav

AI Product Manager - Agentic @ Netomi

About

Hello, I’m Harshita YadavB.Tech | AI Product Manager | 3+ YOE | Netomi | Ex-Genpact𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬 𝐨𝐟 𝐦𝐲 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞:➥ Enterprise-Scale AI Infrastructure → Orchestrated a GenAI framework serving 140K+ users in 34 countries, transitioning from a single-use tool to a scalable RAG platform.➥ End-to-End LLMOps & Automation → Designed high-throughput ingestion pipelines and agentic workflows that cut resolution times by 70% and minimized manual dependencies.➥ Agentic System Architecture → Architected multi-agent (A2A) frameworks and reusable templates, driving a 75% boost in output accuracy and user adoption.➥ Platform Governance & Telemetry → Built real-time Power BI analytics to monitor model performance, SLAs, and adoption metrics, enabling data-driven roadmap prioritization.➥ Individual Silver Award (2025) → Recognized for end-to-end ownership and global rollout of GenAI products for 140K+ users.𝐌𝐲 𝐌𝐢𝐬𝐬𝐢𝐨𝐧:➥ Build and scale AI-first products that solve real problems➥ Enable enterprises to adopt AI at scale with measurable impact𝐂𝐨𝐫𝐞 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬:➥ AI Agent Design & Prompt Optimization➥ Product Lifecycle & Workflow Automation➥ Stakeholder Engagement & Cross-Functional Collaboration➥ User-Centered Design & Roadmap Planning➥ GenAI (LLMs, LangChain) | Agentic AI (CrewAI) | MCP | Python | SQL | Power BI𝐏𝐫𝐨𝐯𝐞𝐧 𝐈𝐦𝐩𝐚𝐜𝐭 🥇➥ Operational ROI: Slashed operational workload by 80–90% through scalable AI automation.➥ Product Maturity: Drove 75% higher adoption via RAG optimizations and user-centric design.➥ Strategic Influence: Defined enterprise AI roadmaps by benchmarking frontier models and agents.Passionate about driving AI adoption at scale?I blend business strategy with deep AI expertise to deliver real impact.Let’s connect:📩 𝐡𝐚𝐫𝐬𝐡𝐢𝐭𝐚𝐬𝐨𝐦𝐮1@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦

Country

India

City

Delhi

Industry

Information Technology & Services

Skill

Model Context Protocol (MCP), Product Management, Gen AI, Go-to-Market Strategy, AI for Business Analysis, Product Lifecycle Management, User Experience (UX), Presentation Skills, User Journeys, Feature Definition, A/B Testing, Data Visualization, Prompt Engineering, Data Analytics, Python (Programming Language), Microsoft Power BI, Tableau, SQL, Hypothesis Testing, Business Analysis

Experience

AI Product Manager - Agentic

Netomi

2026-4 - Present · 6 mos

Gurugram

AI Product Manager

Genpact

2025-5 - 2026-4 · 1 yr

Gurugram

⚫ Led full lifecycle of GenAI HR chatbot → Served 140K+ employees in 34 countries, integrated with ERP & ServiceNow. ✨ Impact: Cut HR workload 80–90%, boosted adoption 75%, improved satisfaction. ⚫ Built AI agent framework (CrewAI + Streamlit) for chatbot performance analysis. ✨ Impact: Removed manual reporting, saved analysis time, delivered real-time insights. ⚫ Owned UX for major HR platform transition → Designed, deployed, and drove adoption during system migration. ✨ Impact: Ensured seamless transition, better usability, sustained adoption. ⚫ Scaled AI adoption via workflows (chatbots, automations, embeddings). ✨ Impact: +75% adoption, –80–90% workload, –70% resolution time. ⚫ Aligned AI roadmaps with business priorities → Partnered with leaders to drive strategic adoption. ✨ Impact: Built stakeholder trust, positioned AI as a core enterprise enabler.

Associate AI Product Manager

Genpact

2023-7 - 2025-5 · 1 yr 11 mos

Gurugram

⚫ Optimized AI agents & prompts → Built multi-agent workflows, A/B testing, and feedback loops. ✨ Impact: Improved accuracy, reduced fallbacks, boosted engagement. ⚫ Delivered automation workflows → Leave/attendance, SharePoint, and embedding pipelines. ✨ Impact: Cut resolution times 70%, scaled efficiency. ⚫ Benchmarked LLMs with CrewAI → Guided vendor evaluation and AI strategy. ✨ Impact: Drove data-based decisions, enabled AI-first transformation. ⚫ Built Power BI reporting dashboard → Tracked chatbot adoption, efficiency, and performance. ✨ Impact: Enabled data-driven insights, improved monitoring, and optimized usage.