Youssef Alaaeldin

Senior CRM Strategist @ Canopy

About

I'm a CRM and RevOps consultant who turns messy operations into systems that mostly run themselves. Over the past 4 years I've built and rebuilt CRMs from the ground up, most recently across 30+ HubSpot portals spanning SaaS, B2B, F&B, manufacturing, and automotive. The throughline is always the same: kill the manual busywork, make the data trustworthy, and give teams something they'll actually use instead of work around. A few things I've done along the way: Designed 100+ automated workflows that cut manual work by 40 to 60% per clientBuilt lead and deal routing for teams ranging from 5 to 50 repsLifted HubSpot adoption by 80% through hands-on training and process designBuilt dashboards that give leadership a real view of pipeline health, conversion, and rep performance I come at this from a technical background (Information Systems, plus JavaScript, Python, and SQL), so I'm happy to go under the hood with API integrations and custom builds when the out-of-the-box setup runs out of road. The question I keep coming back to: how do we make processes smarter, faster, and better at generating revenue? If your sales team is scaling faster than your CRM can keep up, that's where I do my best work.

Country

Egypt

City

Cairo

Industry

Computer Software

Skill

Business Process Efficiency, Managing Workflow, Zoho CRM, Acceptance & Commitment Therapy, Deals, Strategic Planning, Sales Management, Sales & Marketing Alignment, Data-driven Marketing, Platform Skills, Think & Act Strategically, Operational Efficiency, Sales and Marketing, Youth Marketing, Pipelines, Automated Processes, PC & Mac platforms, Business Analysis, Data Visualization, Performance Analysis

Experience

Senior CRM Strategist

Canopy

2026-4 - Present · 6 mos

United Kingdom

Lead and mentor the delivery team, owning technical strategy and quality across 30+ client HubSpot portals while still going hands-on with the most complex builds. Set implementation standards and reusable frameworks that brought consistency to client onboarding and shortened delivery timelines by roughly 30% Scaled Clay-powered enrichment and prospecting workflows into repeatable systems the whole team deploys, reducing setup time on new portals. Translate client revenue goals into CRM architecture and automation strategy, then guide the team through delivery and handover. Acted as senior technical point of contact for clients, turning messy or stalled CRM setups into clean, scalable systems.

Technical CRM Strategist

Canopy

2026-1 - 2026-3 · 3 mos

United Kingdom

Delivered end-to-end HubSpot implementations across client portals spanning B2B, SaaS, F&B, manufacturing, and automotive, owning CRM architecture from data modeling and pipelines to lifecycle stages, properties, and team permissions. Built automated workflows for lead routing, deal creation, lifecycle management, and sequence enrollment, cutting manual work by 40 to 60% per client. Used Clay extensively for data enrichment, prospecting, and list building, feeding clean, structured data into HubSpot to power outreach and segmentation. Engineered API integrations connecting HubSpot to external tools, automating data syncs and lead status updates. Built custom dashboards and reports across sales, marketing, and leadership, covering funnel conversion, pipeline health, and rep performance.

CRM & Revenue Analytics Lead

Roboost

2026-1 - Present · 9 mos

Cairo, Egypt

Technical CRM Manager & Sales Business Analyst

Roboost

2025-7 - 2026-1 · 7 mos

القاهرة, مصر

- Design, implement, and maintain HubSpot workflows and automations to streamline the sales process and improve lead management. - Manage CRM data quality, ensuring cleanliness, consistency, and accuracy across all records. - Develop and maintain dashboards, reports, and KPIs that track sales performance, pipeline health, and customer engagement. - Collaborate with sales leadership to translate real-world sales processes into CRM systems, ensuring smooth adoption and alignment with business goals. - Lead API integrations with external tools to automate updates and enhance sales productivity. - Conduct data analysis to identify trends, bottlenecks, and opportunities for growth within the sales cycle. - Provide training and support for the sales team to ensure effective use of CRM tools. - Continuously review and optimize CRM setup to align with evolving company objectives and market needs.

Marketing Data Analyst

AZAD Marketing Agency

2024-7 - 2025-7 · 1 yr 1 mo

Alexandria, Egypt

Head of Information Management

AIESEC in Egypt

2023-3 - 2024-6 · 1 yr 4 mos

القاهرة, مصر

- Designed and managed digital systems, leveraging tools like Tableau and Power BI to create insightful, data-driven reports to inform strategic decisions. - Developed and implemented operational workflows using Google Sheets and Google Apps Script, integrating Google programs to run large-scale systems efficiently. - Led the automation of key processes to enhance team productivity and operational transparency. - Collaborated with the marketing department to optimize the organization’s website, ensuring alignment with marketing strategies to generate the maximum number of leads and improve user experience. - Maintained the website's backend infrastructure using frameworks like DigitalOcean and Django, resolving technical issues and ensuring system reliability.