Xinyu(Christine) Dong

Xinyu(Christine) Dong

Business Operations Manager @ JD.COM

About

I am a recent graduate of the Boston University's Master of Statistics - to apply statistical knowledge into real-world problems. I have previous experiences in business analytics as an intern across banking and technology industries, now stepping into E-commerce fulfillment and last-mile delivery. I have been involved in programming since my undergraduate journey, and I have gained professionalism and communication skills through my internship and extracurricular experiences. Some of my skills include: -Significant leadership and communication skills (bilingual in English and Chinese) -Strong data collection and analysis skills (R, Python, SQL, Tableau, etc.) -Market research and competitor analysis -Considerable relationship-building experiences -Teamwork -Detail-oriented

Country

United States

City

New York City Metropolitan Area

Industry

Information Technology & Services

Skill

Supply Chain Optimization, Artificial Intelligence (AI), Go-to-Market Strategy, E-Commerce, Customer Relationship Management (CRM), Community Engagement, Project Management, Digital Marketing, Attention to Detail, Presentations, Office Software, New Business Opportunities, Market Strategy Development, Data Analysis and Reporting, Campaign Management, Performance Metrics, Product Launch Support, Stakeholder Communication, Market Research, Statistical Modeling

Experience

JD.COM

Business Operations Manager

JD.COM

LinkedIn
2025-1 - Present · 1 yr 9 mos

Perth Amboy, New Jersey, United States

• Let end-to-end cross-border fulfillment solutions for e-commerce brands entering the U.S. market, covering air/sea freight, customs clearance, overseas warehouse, and last-mile distribution • Optimize U.S. domestic logistics operations by integrating self-owned fleet and 3PL partners, balancing cost and SLA performance. Designed comparative models of self-built v.s. outsourced last-mile networks, enabling data-driven decision making on converage, cost, and service quality • Partner with cross-border sellers and platforms (Amazon, Shein, TikTok Shop, etc.) to align logistics strategy with e-commerce growth • Apply Python for sales & operations analytics, including shipment time variance, cost breakdown, and warehouse utilization. Deliver insights that informed pricing strategy and route optimization for cross-border SKUs

Nexa AI

Marketing And Business Development

Nexa AI

LinkedIn
2024-1 - 2025-1 · 1 yr 1 mo

• Conducted market and competitor research to support new product launches and identify opportunities for improving marketing efforts • Managed the company Discord server by answering user questions, announcing product updates, and conducting user interviews to strengthen community engagement • Reached out to KOLs in the AI industry and explore potential collaborations to drive business development • Collaborated with the marketing team to execute strategies that enhance user engagement and brand visibility

China Industrial Bank

Wealth Management

China Industrial Bank

LinkedIn
2023-7 - 2023-8 · 2 mos

Xi'an, Shaanxi, China

• Assisted financial product managers by organizing information for 100 high-net-worth clients • Contributed to the development of personalized investment strategies, resulting in a 10% increase in client satisfaction ratings

Meituan

Operation Safety Management

Meituan

LinkedIn
2021-5 - 2021-6 · 2 mos

Xi'an, Shaanxi, China

• Built a MySQL database to gather and restore over 10,000 records of safety operation data from government monitoring platforms and operation information of registered merchants and restaurants • Developed a regression and Principal Component Analysis (PCA) model with a value of R^2 up to 0.83, visualizing data analysis results with diagrams and charts using R and Tableau • Conducted data mining for analysis and executed DHW queries with SQL databases to support business users, resulting in a 15% improvement in operational efficiency

Education

Boston University

Boston University

LinkedIn

Statistics

2022-9 - 2024-1 · 1 yr 5 mos

Project: Business Plan’s Foundation Forming from Database ‘Chinook’ -- Used statistical models in Python and SQL to help a local business owner with data-oriented business-deicison making, including personnel adjustment, budget reallocation, and customer-oriented promotion plans

University of Pittsburgh

University of Pittsburgh

LinkedIn

Mathematics and Economics

2018-8 - 2022-4 · 3 yrs 9 mos

Minor in Applied Statistics

Laurel School

Laurel School

LinkedIn
2015-8 - 2018-6 · 2 yrs 11 mos

Xinyu(Christine) Dong's Contact Information

Email

******@***.com

Phone

(**) *** ****

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