Xiao Ma

Logistics Manager @ Royal Canin

About

A logistics manager at Royal Canin with over 8 years of experience spanning multinational FMCG and automotive industries. Focused on managing logistics operations, including inbound, factory warehouse, national distribution centers, and direct-to-consumer logistics, while leading a team of five professionals. Skilled in inventory management, food safety, and food and beverage operations. Collaborating with 3PL partners and internal stakeholders, the team ensures seamless service delivery through KPI monitoring, cost management, and compliance with quality and safety standards. Passionate about driving supply chain improvement initiatives with an end-to-end perspective, leveraging data, process optimization, and digital tools to enhance efficiency and foster team development.

Country

Japan

City

Tokyo

Industry

Transportation/Trucking/Railroad

Skill

Enterprise Resource Planning (ERP), Warehouse Management Systems, Supply Chain Optimization, Operations Management, Warehouse Operations, Food Industry, Logistics Management, Inventory Management, Food Safety, Food and Beverage Operations, Restaurant Management, Supply Chain Management, 供应链运营, 供应链管理

Experience

Logistics Manager

Royal Canin

2025-12 - Present · 10 mos

Kanagawa, Japan

• Managed a logistics team of 5, overseeing daily operations and continuous improvement initiatives. • Coordinated logistics across Inbound, Factory Warehouse, National DC, and D2C channels. • Collaborated with multiple 3PL partners to maintain stable service levels while monitoring KPIs for service, quality, safety, and cost.

Supply Chain Development Manager

Royal Canin

2025-1 - Present · 1 yr 9 mos

• Spearheaded supply chain and logistics improvement initiatives with a comprehensive end-to-end perspective. • Facilitated network reviews and process enhancements to foster collaboration across operations and supply chain functions. • Strengthened interdepartmental relationships, ensuring seamless communication and efficiency in project execution.

Parts Manager, Japan

Tesla

2022-7 - 2024-12 · 2 yrs 6 mos

Tokyo, Japan

• Managed multi-site warehouse and logistics operations for service parts at Tesla, ensuring seamless service delivery. • Led internal teams and third-party logistics (3PL) partners to optimize supply chain efficiency. • Successfully launched a new 3PL warehouse with a Warehouse Management System (WMS) without service disruption. • Achieved a ~20% reduction in domestic logistics costs and cut parts lead time from ~30 days to under 7 days.

Assistant Service Manager

Tesla

2020-1 - 2022-6 · 2 yrs 6 mos

Nagoya，Yokohama，Itabshi，Kawasaki

• Managed service center operations, ensuring optimal performance and adherence to KPIs. • Supported new site launches, facilitating smooth transitions and operational efficiency. • Focused on people management and talent development, collaborating with regional teams.