Xi(Diana) C.

• Coordinated and oversaw daily dispatch operations. • Utilized GPS and Oracle Transportation Management (OTM) systems to optimize routing, monitor fleet performance, and improve service quality. • Analyzed delivery and route data to identify trends, reduce delays, and enhance logistics efficiency. • Collaborated with logistics and warehouse teams to streamline inbound and outbound shipping processes. • Supported procurement functions by coordinating with vendors, tracking shipments, and ensuring timely order fulfillment. • Communicated with drivers and customers to manage shipment updates and resolve pickup issues in real time. • Conducted interviews to help select new team members. Organized and led training meetings to introduce a new system and establish operational procedures.

• Utilized MySQL to organize and analyze supplier data, extracting valuable insights from price and quantity information of raw material vendors. • Managed procurement of insulin raw materials by liaising with suppliers, coordinating purchasing plans, tracking progress, and ensuring accurate and complete inventory records. • Maintained strong relationships with raw material suppliers to stabilize supply capabilities and conducted baseline evaluations to enhance supply chain transparency.

• Analyzed employee data, such as enrollment rate, turnover rate, attendance rate and so on. • Produced relevant HR reports to provide data support for decision-making. • By analyzing employee performance data, high-performing employees have been identified, and they were offered rewards and promotions.