Xiao Han Tan

Associate Talent Acquisition Partner @ Agoda

About

Talent Acquisition professional with 4+ years of experience specializing in high-volume hiring across APAC. Strong background in recruiting for multilingual customer service, tech, office support, and internal mobility roles. Experienced in managing the full recruitment cycle — from sourcing and screening to interviews, offers, and onboarding — while building effective pipelines through sourcing initiatives and job board strategies. Supported multiple new site launches and represented the company at major career fairs and university hiring events. Recognized for adaptability in fast-changing environments, maintaining excellent candidate experience under pressure, and collaborating closely with hiring managers. Also passionate about mentoring new recruiters and equipping stakeholders with the right tools to make confident hiring decisions.

Country

Malaysia

City

WP. Kuala Lumpur

Industry

Leisure, Travel & Tourism

Skill

Recruiting, High-volume Recruiting, Sourcing, End to End Recruitments, Applicant Tracking Systems, Employer Branding, Front Office, Chinese, Food & Beverage, English, Bahasa Malaysia, Adobe Acrobat

Experience

Associate Talent Acquisition Partner

Agoda

2021-9 - Present · 5 yrs

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

[Scope & Achievements] + Handle high-volume recruitment for multilingual Customer Service roles (Mandarin, English, Malay) across Malaysia, Shanghai, Foshan, and Gurgaon; played a key role in launching new sites in Foshan and Gurgaon (2024–2025). + Manage hiring for specialized positions including Accommodation Services (SEA & US markets, based in Malaysia), office support (receptionist, admin) and tech roles (software engineers) positions. + Supported internal mobility by recruiting for multiple Learning & Development (L&D) positions, both via secondment and permanent transfer. + Consistently meet and exceed hiring targets across multiple markets and functions, ensuring timely delivery of quality hires. [Recruitment Process & Skills] + Manage end-to-end recruitment — sourcing, screening, interviewing, offer negotiation, and onboarding — for both external and internal hires. + Lead sourcing initiatives such as LinkedIn Sourcing Jams to proactively build and maintain talent pipelines. + Craft and manage job ads; monitor job board performance and adjust strategies to improve application quality. + Proficient in Greenhouse ATS, LinkedIn Recruiter, Jobstreet, and other job boards. [Projects & Contributions] + Represent employer brand at top career fairs (Talentbank, MCTF) and university hiring events, delivering sharing sessions to attract emerging talent. + Mentor junior recruiters and secondees on recruitment best practices; co-deliver refresher training for hiring managers on interviewing skills. + Collaborate with cross-functional teams to drive engagement initiatives.