Bill Ao

Internal Coach @ Google

About

I listen to thoughts that your colleagues can't hear and your families won't understand. I am a coach. I say I'm an unprofessional non-executive nonleadership coach. I call myself "unprofessional" because I don't run a six/seven figure coaching business. I call myself "non-executive coach" because my coaching is not helpful for executives in making their "difficult decisions". I call myself "nonleadership coach" because I never led no one but myself, and there are already too many leaders on this planet. "Who do you coach, then?" Oh my pal, you have no idea, I met second-day-in-the-job new grads who was excited but overwhelmed, I met 16-years long-time employee who was lost and didn't know where to go, I met award winning manager who could not find their confidence, I met promoted team lead who lost their long-time friendship with a former peer, I met laid-off-rehired who struggles so much to find back their passion, I met new parent who burned out both at work and at home, and got depressed, I met successful entrepreneur who got trapped at corporate job and craved to leave, I met hundreds of wonderful friends, over hundreds of hours of conversations, and now I am going to meet you, who enjoys but struggles, who is not alone but lonely, who has so many questions but no one could give an answer, who loves the corporate job, and hates it, too. I coach mostly internally, but even if you are not my colleague, if any of these words speaks to you, shoot me a DM or email, coaching@xbill.co "Wait, what do you really do at Google?" It doesn't matter.

Country

Japan

City

Tokyo

Industry

Professional Training & Coaching

Skill

Coaching, Leadership Development, Agile Project Management, People Development, Teamwork

Experience

Internal Coach

Google

2022-10 - 2026-5 · 3 yrs 8 mos

Global

Technical Solutions

Google

2018-8 - 2026-5 · 7 yrs 10 mos

APAC

Partner Operations

Google

2013-8 - 2018-8 · 5 yrs 1 mo

APAC

Business Specialist

Apple

2011-1 - 2013-8 · 2 yrs 8 mos

Shanghai

What I worked on - B2B sales in-store leads generation - B2B client relationship management - B2B technical solution consulting - B2B client-facing product training/workshop facilitation - Store team B2B sales training/workshop facilitation - Customer community event organization - Workflow and tooling development for B2B sales process - B2B sales team mentor for new store openings (Shanghai, Shenzhen) How I would describe myself: - who always had a big smile on his face - who expanded his capacity in sales and relationship management - who grew into the technical expert in stores for technical solution consulting - who became known in stores as the innovator who created many cool tools that teams love using - who fell in love with mentoring, and training/workshop facilitation - who loved and practiced Apple's mindset and approach of customer community - who learned and was amazed by the concept of diversity and inclusion - who experienced for the first time the reality of living a work life in a gigantic global company What I appreciated: - the amazingly diverse and talented team from whom I can always learn from - the opportunity to interact with and be inspired by wonderful peers and customers - the freedom and support in the environment for innovation - the enormous opportunities for career growth and self-development - the beautiful products that we hand to our customers

Account Manager

Korea Exchange Bank

2008-5 - 2010-8 · 2 yrs 4 mos

Beijing

What I worked on: - Key account management How I would describe myself: - who tried hard to create his career and open to work on anything - who enjoyed learning and grabbed every chance to practice what was learned - who suffered from lost of purpose, and the predictable day-to-day routine What I appreciated: - My colleagues/managers who took care of me like a family - The growth of my relationship management and Korean language skills - The growth of my focus on operational efficiency and productivity