William Smith MBA

Question 1: Is your organization seeking a versatile leader with experience in logistics, technology and operations? As a logistics and technology professional, I have the ability to enter unique industries and deliver specialized solutions, whether operations or technology. I employ a deliverables-based approach for each phase, shepherding projects throughout the entire Software Development Life Cycle (SDLC) and project management frameworks. My background in Systems Engineering from the United States Military Academy at West Point, combined with my MBA concentration in Software Development provides me the ability to bridge the gap between complex technical systems and business processes. Question 2: Are you looking for a solutions architect who can drive digital transformation while ensuring customer success?I have a proven track record of digital transformation with tangible results such as: - Reduced extended operating hours by 15%, resulting in cost savings of $3.3 million annually for a US-based terminal (software configuration)- Increased throughput by 32%, creating over $20 billion impact to a port economy (3rd party integration)- Increased automated transactions by 8% and reducing labor costs by over $2 million annually (automated gates)Question 3: Do you need someone who can translate complex technical concepts into business value across various industries?My diverse leadership experience allows me to adapt quickly to different sectors. I have successfully driven software adoption to Internet of Things (IoT) technology, increasing in-transit visibility by 74% and enabled API technology with partner companies. I have partnered with clients to perform the change management required for staff after implementation. I have refined data to perform various business needs such as merger & acquisition analysis and e-commerce marketing effectiveness. Professional Skills:Software Implementation | Business Analysis | Lean Six Sigma | Software Delivery | SDLC Management | Logistics Software | Customer Solutions Architecture | Project Management | Change Management | Data Manipulation | CRM Systems | SaaSDomain Knowledge:Logistics & Supply Chain | Marine Terminal Operations | Terminal Operating Systems | Supply Chain Visibility | Intermodal Transportation | Military Logistics | E-commerce | Business StrategyPersonal Skills:Leadership | Team Building | Problem Solving | Communication | Adaptability | Continuous Learning | Public Speaking | Analytical ThinkingPersonal Interests:Dad | Surfing | Scuba Diving | Skiing | Backpacking