Woujdan Haji

Promoted from Senior Sales Specialist in recognition of leadership in client solutions and operational excellence delivery. Led the end-to-end delivery of consulting projects, ensuring timely and budget-aligned execution across all client engagements. Reviewed and validated consultants' deliverables, including policies, procedures, and operational frameworks, ensuring alignment with quality and excellence standards. Oversaw project milestones to guarantee that clients were fully prepared for ISO certification audits and eligible to compete for local and international excellence awards upon completion. Managed client relationships to ensure high satisfaction, clear communication, and alignment with project goals. Focused on customer success by building long-term partnerships and delivering measurable value. Played a central role in helping organizations implement governance, risk, and compliance (GRC) frameworks tailored to their operational excellence goals.

Engaged directly with clients to understand their operational and compliance needs in depth. Developed and customized comprehensive technical proposals for services related to ISO certifications, governance frameworks, and quality systems. Authored service delivery methodologies tailored to each client’s requirements, ensuring alignment with best practices in operational excellence and regulatory compliance. Acted as the communication bridge between clients and the consulting team to ensure clear understanding and accurate execution of project goals. Consistently achieved sales targets for operational excellence systems, including governance, risk management, and compliance (GRC) frameworks. Played a key role in positioning value-based solutions focused on sustainable improvement, regulatory alignment, and performance optimization.

Delivered hands-on training to clients on the use of laboratory chemicals and medical devices. Provided technical support and product demonstrations to ensure proper application and compliance. Served as Internal Auditor for ISO 13485:2016, supporting quality management and regulatory compliance. Contributed to the development and maintenance of quality documentation and procedures for medical devices.

Promoted from Chemist Analyst in recognition of technical expertise and leadership in quality management. Supervised laboratory operations and ensured full compliance with ISO/IEC 17025 standards. Managed and reviewed technical reports, policies, procedures, and operational documentation. Reviewed, approved, and uploaded certified test reports to the “FASAH” platform of the Saudi Customs Authority. Led the laboratory’s accreditation process, including preparation, documentation, and coordination of external audits. Conducted internal audits in collaboration with the quality team to maintain accreditation status from SAC. Oversaw document control and drove continuous improvement within the quality management system.

Analyzed various samples using standardized laboratory procedures. Issued and approved test reports ensuring accuracy and compliance with quality standards.

Laboratory Technician: Prepared and conducted chemical experiments. Managed chemical inventory and performed regular inspections. Safety and security officer: Performed routine inspections of safety equipment and emergency tools. Planned and executed evacuation drills and emergency response procedures. Healthcare officer: Managed daily operations of the school clinic and oversaw basic healthcare services.

Led team operations to meet targets and ensure quality standards. Developed policies and ensured regulatory compliance. Conducted audits and followed up on corrective actions.