Winston Chow

Lead QA Consultant at Thoughtworks Canada, driving testing strategy, best practices, and automation across cross-functional agile teams.

WinMagic Inc. develops full-disk encryption software. Its SecureDoc line of products ensures protection of sensitive information stored on desktops and laptops by employing authentication from password to hardware token, biometrics, and PKI commencing right at pre-boot time. WinMagic's award winning products fulfill the requirements of even the most security conscious users by focusing on concrete security features, nevertheless still offering unparalleled flexibility.

SeaWell Networks’ software solutions address the needs of Network Operators building out IP video streaming delivery networks known as Content Delivery Networks (CDNs) or Over the Top (OTT) networks. SeaWell’s Spectrum product is an adaptive bit-rate session controller, helping service providers monetize online video. Spectrum’s unique approach to video delivery includes stream management, personalized ad insertion and network optimizations that providers need to remain a step ahead of competition.

Proofpoint secures and improves enterprise email infrastructure with solutions for email security, archiving, encryption and data loss prevention. Proofpoint solutions defend against spam and viruses, prevent leaks of confidential and private information, encrypt sensitive emails and archive messages for retention, e-discovery and easier mailbox management. Proofpoint solutions can be deployed on-demand (SaaS), on-premises (appliance) or in a hybrid architecture for maximum flexibility and scalability.

• Managed testing of BorderWare’s first VOIP product, SIPassure and ensured development has implemented the requirements according to Product and Market Requirements Documents. • Validated severity of bugs/issues with product management and set the priorities of tests. • Coordinated meetings with team members and development, as specific implementations and minor requirements updates likely impact testing strategies. • Lead various small projects and testing of patches, delegating tasks according to team specialists. • Shared technical knowledge on various applications and servers obtained from researching various resources.

• Tested Anti-Spam and Anti-Virus on BorderWare MXtreme Mail Firewall. • Verified Firewall rules and proxies on the BorderWare Firewall Server. • Developed and documented effective tests and test plans. • Executed test plans and test suites according to project schedules and timelines and ensure bugs and issues are discovered, tracked, resolved before customer receives the releases. • Provided product risk assessment to development and product management teams. • Analyzed testscripts and test data of long term tests to check product stability and verify performance numbers are on par with expected appliances.

• Provided telephone and email support to users and administrators of the BorderWare Firewall Server, MXtreme Mail Firewall, and Document Gateway. • Utilized knowledge of DNS, E-Mail, SMTP, FTP, Telnet, SSH, VPN, and TCP/IP to users' network configuration and security. • Identified and problem-solved many networking issues by asking questions, replicating problems, applying workarounds, and sending updates and patches. • Assisted users through remote administration utilities in a FreeBSD UNIX environment. • Communicated effectively using good customer service skills.

• Created and graded weekly quizzes. • Prepared and organized tutorial lesson plans. • Managed three classes simultaneously composed of 30-50 students each. • Provided additional study tips and answers to student's questions during office hours. • Invigilated the final exam with over 200 examinees.

• Developed a new marketing tool such as an Internet web site with CGI scripted order forms. • Managed time efficiently in completing the Internet website, and allowing additional time for any request in changes to the website. • Consulted with users to meet specified design layouts of the web site and provided useful contact information for clients visiting the company web site.