Winda Supail Sodomon

Winda Supail Sodomon

Operations Manager @ CapsuleTransit

About

With over 18 years of dedicated experience in Front Office Management within the dynamic hospitality sector, I proudly lead a large team of talented staff members, ensuring our guests receive nothing short of exceptional service. My journey began with a Bachelor of Business Administration in Hotel Management from Open University Malaysia, providing me with a solid academic foundation that I've enriched through hands-on experience.Passionate about hospitality and driven by a commitment to customer satisfaction, I've honed my skills in customer relationship management and staff training to elevate our front-office services to new heights. I thrive on creating memorable experiences for our guests, aligning seamlessly with our hotel's mission of excellence, innovation, and sustainability.Always eager to embrace new challenges and opportunities for growth, I remain steadfast in my dedication to contributing to our hotel's success story.

Country

Malaysia

City

Selangor

Industry

Hospitality

Skill

Operational Strategy, Business Initiatives, Inventory Management, Forecasting, Technical Accounting, Strategic Orientation, Strategic Marketing, Revenue Recognition, Accounting Standards, Industry Training, Staff Scheduling, Phone Etiquette, Contractual Obligations, Self-Directed Learning, Performance Management, Values Alignment, Team Management, Marketing, Cross-functional Collaborations, Teamwork

Experience

CapsuleTransit

Operations Manager

CapsuleTransit

LinkedIn
2025-12 - Present · 10 mos

Sepang, Selangor, Malaysia

Minor Hotels

Front Office Manager

Minor Hotels

LinkedIn
2025-3 - 2025-11 · 9 mos

Malaysia

Mangala Estate Boutique Resort

Front Office Manager

Mangala Estate Boutique Resort

LinkedIn
2024-6 - 2025-2 · 9 mos

Kuantan

Pan Borneo Hotel Kota Kinabalu

Front Office Manager

Pan Borneo Hotel Kota Kinabalu

LinkedIn
2023-10 - 2024-5 · 8 mos

Kota Kinabalu, Sabah, Malaysia

Impiana Hotel Ipoh

Front Office Manager

Impiana Hotel Ipoh

LinkedIn
2023-5 - 2023-9 · 5 mos

Ipoh, Perak, Malaysia

Hotel Shangri La Kota Kinabalu

Front Office Manager

Hotel Shangri La Kota Kinabalu

2015-8 - 2023-4 · 7 yrs 9 mos

Kota Kinabalu, Sabah, Malaysia

Hotel Shangri La Kota Kinabalu

Senior Duty Manager

Hotel Shangri La Kota Kinabalu

2015-2 - 2015-7 · 6 mos

Kota Kinabalu, Sabah, Malaysia

AirAsia

Operation Handler

AirAsia

LinkedIn
2013-9 - 2015-1 · 1 yr 5 mos

KLIA2

Multitasking

Sutera Harbour

Guest Services Manager

Sutera Harbour

LinkedIn
2012-3 - 2013-8 · 1 yr 6 mos

Sembulan Sabah

Oversaw guest services and front desk operations in a luxury resort setting. Enhanced service delivery and operational workflows to improve guest satisfaction.

Sutera Harbour

Guest Services Manager

Sutera Harbour

LinkedIn
2012-3 - 2013-8 · 1 yr 6 mos

Oversaw guest services and front desk functions; recognized for exceptional service.

Sutera Sanctuary

Front Office Supervisor

Sutera Sanctuary

LinkedIn
2009-2 - 2011-2 · 2 yrs 1 mo

Ranau District, Sabah, Malaysia

Manage front office department

Sutera Sanctuary

Butler Service

Sutera Sanctuary

LinkedIn
2006-9 - 2009-1 · 2 yrs 5 mos

Malaysia

Sutera Sanctuary

Receptionist

Sutera Sanctuary

LinkedIn
2006-3 - 2006-8 · 6 mos

Malaysia

Education

Open University Malaysia

Open University Malaysia

LinkedIn

Hotel/Motel Administration/Management

2020-1 - 2023-5 · 3 yrs 5 mos

Winda Supail Sodomon's Contact Information

Email

******@***.com

Phone

(**) *** ****

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