Winda Sari

Relationship Manager @ Cartrack Indonesia

About

Relationship Manager with hands-on experience in B2B SaaS, client success, and strategic partnerships. Skilled in understanding client needs, improving retention, and driving product adoption using data-driven insights. Passionate about helping businesses scale through effective solutions and long-term collaboration.

Country

Indonesia

City

Jakarta

Industry

Electrical & Electronic Manufacturing

Skill

Software as a Service (SaaS), Komunikasi, People Management, Negosiasi, Creative Problem Solving, Emotional Intelligence, Data-driven Decision Making, Time Management, End to End Solutions, Business-to-Business (B2B), Account Management, Relationship Building, Customer Relationship Management (CRM), Analytical Skills, Presentation Skills, Communication, Penjualan, Konsultan Manajemen, Negotiation, Project Management

Experience

Relationship Manager

Cartrack Indonesia

2024-9 - Present · 2 yrs 1 mo

Jakarta Raya, Indonesia

At Cartrack, a multinational fleet management company operating in 24 countries, I manage key accounts and drive business growth through data-driven fleet and IoT solutions. -Built strong client relationships and maximized solution adoption across assigned accounts. -Achieved sales targets within 2 weeks (starting with zero database) and completed probation early. -Identified upselling opportunities within existing accounts, contributing to 5% new client growth. -Helped clients reduce fuel consumption by 20% and improve driver safety by 18% using telematics analytics. -Resolved complex client issues as main escalation point, maintaining 99% client satisfaction. -Collaborated with sales, technical, and product teams to deliver tailored solutions and ensure smooth implementation.

Senior Business Development Executive

PetroSync Global Pte Ltd

2024-6 - 2024-8 · 3 mos

Jakarta Raya, Indonesia

Business Development Executive

PetroSync Global Pte Ltd

2023-9 - 2024-5 · 9 mos

Jakarta Raya, Indonesia

PetroSync is a global provider of training and consulting services primarily focused on the oil and gas, power, and mining industry. The company offers a variety of training programs designed to enhance the skills and knowledge of professionals in the energy sector. I am trusted to fill the position of Business Development with the following Key Responsibilities & Achievements: • Able to maintain good relationships with clients, achieve daily KPIs and monthly sales targets, and even get outstanding sales performance for 3 consecutive months during the work period. • Identified potential clients' structure organization to obtain target markets' data team in order to provide the clients with an attractive offer that can boost the revenue. • Developed relationships with the decision-makers (incl. Head of Department, HR Manager, Engineerings Manager, Principal Engineer) within potential clients. • Worked closely with Supervisor and Manager to develop customer acquisition strategies to obtain maximum sales volume and profitability.

Research and Development Executive

MaximAds Creative

2021-9 - 2022-7 · 11 mos

Indonesia

Doing research for business needs and business clients. Involve client business development, competitors, market research, social media research, etc.