
wilson ng
chief operating officer
About
20 years' experience in sales & marketing, operations, human resource and brand management. Planned, controlled and delivered on time project activities in dynamic, fast-paced environments. Strong team leadership, communication and computer skills. Positive and creative thinking.
hong kong
hong kong
apparel & fashion
performance management, change management, management, coaching, leadership, strategic planning, team building, recruiting, strategy, leadership development, operations management, business strategy, organizational development, training, retail marketing, crm, brand development
Experience

assistant personnel and administration manager
golden harvest restaurant holding
* Employs over 1,000 staff and operates 22 outlets in Hong Kong) * reported directly to Financial Controller and supervised 2 subordinates * updated company policies in compliance with legal and contractual rules and regulations * designed and implemented the HRIS to improve the efficiency and accuracy of the payroll process, personnel database management, MPF calculation and yearly employer’s return * oversaw employee benefits and company insurance policies * handled employee relations and labour disputes

chief operating officer
urban spring

key project manager
kosmo living management hk
* Operates 15 Kosmo Wellness Cafes in Hong Kong, Shenzhen & London, and * operates Elixir Tonics & Teas in Los Angeles) * reported directly to CEO & COO * acted as a team leader to manage key projects including: * expansion of Elixir Tonics business in L.A., USA * product development of a new series of ready-to-drink products * packaging design of a new series of organic snack products * redesign of company websites * CRM & e-Marketing * Customer Focus Group -- Food Quality Improvement * created and executed project work plans * identified resources needed and assigns individual responsibilities * monitored progress and provided accurate forecasts of project completion * dates and budget amounts

general manager - wholesale
kosmo living management hk
* reported directly to CEO & COO * prepared budgets and financial projections * worked with procurement team to source new products to extend the wellness * product line * oversaw the operations of 7 Kosmo Wellness Cafes in Hong Kong until the * new Operations Manager reported to duty in 09/2007

general manager
powersports
* Distributor of premium sport nutrition brands such as PowerBar, MUSASHI, EAS, Promax, etc. The company was acquired by Kosmo Living in 2007) * reported directly to Chief Executive Officer * prepared budgets and financial projections * monitored deviations from budget and take corrective action to meet established goals * provided leadership and make suggestions or recommendations to departments to enhance or streamline operations * led the business development team on channel development and brand building for nutritional and other wellness products. Majors clients include PARKnSHOP, TASTE, Great, Wellcome, Oliver’s, ThreeSixty, Watson’s, Mannings, GNC as well as leading fitness centers and 5-star hotels

brand manager
powersports
* planned and implemented marketing activities to build long-term stability for * the company * prepared comprehensive marketing plans, including regular analysis of the * competition and market potential * maximized brand exposure through events and athletes sponsorship * programmes * worked with Doha Asian Games Organizing Committee and supplied * PowerBar products to the athletes from 45 nations in the 15th Asian Games * successfully built PowerBar to be the best sport nutrition brand in Hong Kong

human resources and operations manager
powersports
* oversaw the operations of 7 retails outlets * planned for the company’s ongoing operational needs, including manpower, * technology and equipment * planned and delivered training to shop supervisors and sales team * negotiated purchase and lease contracts * ensured timely evaluations for all staff, based on written job descriptions and * measurable performance standards. * ensured planning for staff development to retain and promote qualified * employees * established channels for employee input and recognition

sales and marketing manager
champion system global
* Global leader in custom technical apparels with 23 offices worldwide) * Business Development * developing a sales strategy that ensures attainment of the sales goals and profitability * Supervising, motivating and monitoring sales team performance * Marketing & Sponsorship * formulating marketing strategy to promote CS brand and sales growth * looking after sponsorship of athletes and teams * Product Development * conducting research to develop new products to meet the needs of customers * managing the entire product line life cycle from strategic planning to tactical activities * coordinating with CS Global Test Team and perform product testing on various process * developing marketing materials for new product launch
Education
macquarie graduate school of management
management
Graduated in Master of Management in Human Resource Management
university of central lancashire
english
Graduated in B.A. (Hons) English for International Business Awarded “Achiever of the Year 1995-96” in University Mountaineering Club Activities and Societies: Mountaineering Club
city university of hong kong
communication
Graduated in Higher Diploma in English for Professional Communication Won 2nd runner-up of “Project of Year 1994-95” – Final Year Project Competition Received Hsin Chong - K.N. Godfrey Yeh Travelling Scholarships 1993-94”. Being the Leader of the awarded team, I conducted a study together with four classmates on electronic messaging in France and Spain. Companies interviewed included IBM Europe, Air France, European Electronic Messaging Association, Cathy Pacific Airways and The Hong Kong Jockey Club.
wilson ng's Contact Information
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