Wilson Lai
Business Transformation Associate @ SRKK Group
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Malaysia
Information Technology & Services
Customer Relationship Management (CRM), Account Management, Lead Management, Hydroponics, Microsoft Dynamics CRM, Microsoft Power BI, Microsoft Power Automate, Business Intelligence (BI), Field Operations, Quantum GIS, Geographic Information Systems (GIS), Microsoft Excel, Molecular & Cellular Biology, Project Management, IBM SPSS
Experience

Business Transformation Associate
Klang
- Reporting directly to the CEO's office to support in streamlining internal reporting process. - Implementing the Great Game of Business (GGOB) principles by having employees involved in the company's quarterly mini games: Business referral programme, AI & Automation hack, and IT solution speaking competition (Cyber Parrot). - Revamped lead management and reporting system. - Managing customer data in CRM or Dynamics 365 Sales Hub. - Overseeing design of the company's lead registration and ticketing system of major marketing events. - Led a team of 3 and invited >800 pax to the company's annual digital transformation conference - TRANSFORM 2025 in Malaysia and >100 pax in Singapore.

Project Management Associate
Shah Alam
- Studied the effects of macronutrients and micronutrients composition in the Phase 1 vegetative growth of Japanese cherry tomatoes (Sakura) indoors before transplanting to greenhouses, with 14% increase in average weight with roots and better leaf colouration. - Helped in the experiment of daylight length on the growth on indoor Japanese strawberries. - Studied the effect of the indoor light spectrum on growing butterheads, kales, swiss chards and lollo rosso lettuce, and decreased the time of growth cycle from average 34 days per rack to 31 days. - Planned the prototype 100ft Indoor greenhouse development for growing non-native vegetables, such as Japanese tomatoes and Zucchini.

Operations Assistant Trainee
Rantau, Negri Sembilan, Malaysia
- Helped in managing inventory and warehouse of fertilisers and chemicals for the divisional field. - Assisted in replantation project for measuring and tagging of planting points, stacking points and harvesting aisles for part of the 108 hectares. - Executed pre-replantation project of 108 hectares of flat oil palm field by collecting coordinates of drainage systems (trench) and ganoderma infected palms using Garmin BaseCamp and performed analysis using QGIS. - Assisted in supervision of the daily oil palm field process, such as leaf pruning, stacking, weeding, harvesting, fresh fruit bunch (FFB) loading and weighing, and FFB grading.
Education
Wilson Lai's Contact Information
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