Wilsie Andra

• Manage overall shop operation • Purchasing, inventory control, budgeting, maintaining cost, scheduling duties, safety and sanitation • Ensure excellent guest experience • Managing team and individual performances • Supervise shop compliance to standard procedures and company policy • Create annual business performances & target achievement.

• Manages and oversees buyers in purchase related activities in accordance with the relevant Procedures and monitor tasks of all purchasers. • supervising the production process to make sure that all products meet consistent standards. • Ensuring products are designed with adherence to legal and safety standards. • Supervising staff and monitoring production standards. • Finalize purchase details of orders and deliveries • Track and report key functional metrics to reduce expenses and improve effectiveness

• Assigned and delegated responsibility to crew. • Do paper works like weekly and monthly sales report and timekeeping. • Assured the training of all member • Monitored and enforced all standards, policies and procedures. • Create and managed schedules. • Handling administrative works. • Train the staff, enabling them to improve their skills and achieve company objective.

• Greet customers upon arrival • Inform customers of any specials or promotions running currently • Check with customers to ensure their overall satisfaction